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RFP for Supply of Call Center Equipment, Installation, Configuration & User training and ongoing licensing /operating costs at The Institute for Health Measurement Southern African (IHM)
The Institute for Health Measurement (IHM) Southern Africa
Website : http://ihmafrica.org/
1093 Days Ago
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RFP for Supply of Call Center Equipment, Installation, Configuration & User training and ongoing licensing /operating costs at The Institute for Health Measurement (IHM) Southern Africa

Background

The Institute for Health Measurement Southern African (IHM) in collaboration with the Ministry of Health with support from the Centers for Disease Control and Prevention (CDC) would like to install a call center system to be used by the Ministry of Health SmartCare Service Desk personnel to receive, toll free, support calls in order to coordinate responses to and track SmartCare application issues faced by health facilities across the country in the implementation of the SmartCare Health Information System.  IHM is therefore looking for assistance from a reputable vendor to acquire any necessary hardware, assist with installation and configuration, User Training, and then provide any ongoing licensing and costs associated with the implementation of the system.

Scope of Work

prospective Applicants will be asked to present their proposals covering the following key elements

  • Hardware

  • Installation and configuration

  • User training

  • Ongoing services & any associated costs

Virtual Pre-bidders Conference: 16-May-2022 16h00. To join the conference use the following link and details:

Join Zoom Meeting
https://us02web.zoom.us/j/84697004079?pwd=F8zrc2JWm5ikjnw4EyjHy1unP0MWYP.1 

Meeting ID: 846 9700 4079
Passcode: 986245

To access the full RFP and other relevant information, get in touch with Harriet Maunda on harriet@ihmafrica.org

Job Info
Job Category: Tenders in Zambia
Job Type: Full-time
Deadline of this Job: 20 May 2022
Duty Station: Lusaka
Posted: 16-05-2022
No of Jobs: 1
Start Publishing: 16-05-2022
Stop Publishing (Put date of 2030): 16-05-2065
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid120μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-RFP-for-Supply-of-Call-Center-Equipment,-Installation,-Configuration-User-training-and-ongoing-licensing-operating-costs-at-The-Institute-for-Health-Measurement-Southern-African-IHM-34836'108μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 169μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"535μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.13ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin132μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin95μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`112μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'127μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'240μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 551776μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?81μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?195μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy