Receptionist Job at Phoenix Health Investments Limited - Career Opportunity in Zambia
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Vacancy title:
Receptionist

[ Type: FULL TIME , Industry: Healthcare , Category: Customer Service ]

Jobs at:

Phoenix Health Investments Limited

Deadline of this Job:
06 August 2021  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Thursday, July 29, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
Receptionist
Key Responsibilities;
• Responsible for entering all new patients details into the clinic management system.
• Assist clients or family members in completing any required information and registration forms.
• Maintain an efficient and orderly appointments system.
• Answer any questions the clients may have and if unable to do so refer them to an appropriate staff member.
• Advise appropriate healthcare professionals of approaching appointments in time and ensure patient’s medical file is available at the appointment time.
• Receive and make telephone calls as instructed, divert calls promptly or take messages ensuring accuracy of detail and timely delivery to the recipient.
• Maintains the paper/electronic file that makes up the patient medical record and be fully conversant in the filing system of your work area.
• Ensure medical records are always kept in good repair with all necessary information on the outside cover clearly visible.
• Maintaining client’s right to privacy and confidentiality throughout the registration process.
• Answers all questions the client may have concerning invoice payments.
• Prepare insurance claim forms and submit in a timely manner.
• Prepare weekly reports and submit to management.
• Receive payments from clients and receipt them accordingly.
• Notifies supervisor or senior management staff when an issue or incident arises with a client or staff member.
• Receive, assist and direct clients in a courteous, efficient and welcoming manner projecting a positive, friendly and professional image.

Skills and Qualifications
• At least 2-3 years of professional experience
• Diploma in Business Administration or another relevant field
• Computer literate
• Able to work under pressure
• Must possess high levels of integrity and professionalism

Work Hours: 8


Experience in Months: 24

Level of Education:
Associate Degree

 

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Job application procedure
Send your Application letter, CV and certificates to phifamilyclinic@gmail.com. Only candidates meeting the minimum requirements will be shortlisted and contacted.

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Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: 06 August 2021
Duty Station: Lusaka
Posted: 29-07-2021
No of Jobs: 1
Start Publishing: 29-07-2021
Stop Publishing (Put date of 2030): 29-07-2065
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