Summary
Date Posted: Tuesday, November 30, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Mungo Villas are Fully Furnished and Serviced Apartments homes for rent (Daily, Weekly, Monthly & long term) located in Zambia’s Capital City Lusaka.
The two Receptionists are responsible for answering and making all phone calls at the Mungo Villas switchboard, noting all messages, attending to visitors, receiving mail and monitoring telephone usage in order to facilitate communication between outsiders and the Mungo Villas offices.

Job Responsibilities
• Answering and making phone calls at the Mungo Villas switchboard.
• Attending to visitors at the front desk in order to direct them to relevant apartments.
• Receiving incoming mail and passing it on to respective offices, when required.
• Creating quotations and invoices through an ERP cloud software www.mostdesk.com
• Taking down messages for all members of staff.
• Ensure that the apartment rooms are clean before & after checking out.
• Report all internal telephone faults and problems to the Assistant Administration Officer for quick repairs and maintenance
• Scanning of visitors documents.
• Perform other Administrative duties as assigned by superiors.
• Chat with prospects and clients via online

Required Education
• Diploma in: office Management/Marketing & Sales/Tourism and Hospitality Studies
• Minimum 2 year experience in a busy office

Skills Requirements
• Telephone Techniques
• Customer Orientation
• Highly developed communication skills both orally and written
• Manual dexterity
• Ability to handle difficult Customers
• Working knowledge of Microsoft Word, power point, publisher and Excel
• Internet skills e.g intranet

Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure
Please email Application and CV to: forlanhireltd@gmail.com, clearly indicate, “Receptionist” in the subject heading of your email in.
Please ensure that you mention www.greatzambiajobs.com as the source of this job advertisement.

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