Relationship Manager, Consumer Lending job at United Bank for Africa (Z) Ltd
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Relationship Manager, Consumer Lending
2025-03-28T17:56:48+00:00
United Bank for Africa (Z) Ltd
https://www.greatzambiajobs.comjsjobsdata/data/employer/comp_2221/logo/United%20Bank%20for%20Africa%20Ltd%20(%20UBA%20).png
FULL_TIME
 
Lusaka
Lusaka
10101
Zambia
Banking
Customer Service
UGX
 
MONTH
2025-03-31T17:00:00+00:00
 
Zambia
8

Essential Information:

To establish and maintain positive customer relationships through a bundle of new and existing products

Reporting Relationships:

Functionally reports to the Heads; Consumer Lending

Administratively report to Branch Manager

Job Duties:

  • Prepare documentation on the creation of risk assets to increase business office profitability
  • Aggressively market the bank’s product to ensure favorable market response.
  • Solicit and acquire customer relationships to improve and manage growth
  • Making calls and visiting business customers as well as attending meetings
  • Tailoring of products to suit customer needs
  • Processing data to produce accurate facts, figures, and reports;
  • Facilitating, establishing and maintaining effective relationships with new and existing customers;
  • Reactivating dormant customer relationships

Key Performance Indicators:

  1. Achieve the approved Consumer Loan PBT target
  2. Achieve the approved Consumer Loan target
  3. Achieve the Consumer Loan NPL target

Skills:

  • Ability to evaluate needs of customers, and determine what products or service would best serve those needs
  • Interpersonal and communications skills.
  • Selling and marketing skills
    Must be self-solution driven, proactive and have acceptable knowledge of the business environment

Job Requirements & Knowledge:

  • Must exhibit drive energy, aggression and passion for business development and acquisition
  • Must be technology savvy

Application requirements:

  1. First degree in any field.
  2. Full Grade Twelve School Certificate with five (5) Credits including English and Mathematics
  3. ZAQA verified certificates
  4. Zero (0) to two (2) years cognate experience
Prepare documentation on the creation of risk assets to increase business office profitability Aggressively market the bank’s product to ensure favorable market response. Solicit and acquire customer relationships to improve and manage growth Making calls and visiting business customers as well as attending meetings Tailoring of products to suit customer needs Processing data to produce accurate facts, figures, and reports; Facilitating, establishing and maintaining effective relationships with new and existing customers; Reactivating dormant customer relationships
Key Performance Indicators: Achieve the approved Consumer Loan PBT target Achieve the approved Consumer Loan target Achieve the Consumer Loan NPL target Skills: Ability to evaluate needs of customers, and determine what products or service would best serve those needs Interpersonal and communications skills. Selling and marketing skills Must be self-solution driven, proactive and have acceptable knowledge of the business environment
First degree in any field. Full Grade Twelve School Certificate with five (5) Credits including English and Mathematics ZAQA verified certificates Zero (0) to two (2) years cognate experience
bachelor degree
60
JOB-67e6e2e0c1ec2

Vacancy title:
Relationship Manager, Consumer Lending

[Type: FULL_TIME, Industry: Banking, Category: Customer Service]

Jobs at:
United Bank for Africa (Z) Ltd

Deadline of this Job:
Monday, March 31 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Friday, March 28 2025, Base Salary: Not Disclosed

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Learn more about United Bank for Africa (Z) Ltd
United Bank for Africa (Z) Ltd jobs in Zambia

JOB DETAILS:

Essential Information:

To establish and maintain positive customer relationships through a bundle of new and existing products

Reporting Relationships:

Functionally reports to the Heads; Consumer Lending

Administratively report to Branch Manager

Job Duties:

  • Prepare documentation on the creation of risk assets to increase business office profitability
  • Aggressively market the bank’s product to ensure favorable market response.
  • Solicit and acquire customer relationships to improve and manage growth
  • Making calls and visiting business customers as well as attending meetings
  • Tailoring of products to suit customer needs
  • Processing data to produce accurate facts, figures, and reports;
  • Facilitating, establishing and maintaining effective relationships with new and existing customers;
  • Reactivating dormant customer relationships

Key Performance Indicators:

  1. Achieve the approved Consumer Loan PBT target
  2. Achieve the approved Consumer Loan target
  3. Achieve the Consumer Loan NPL target

Skills:

  • Ability to evaluate needs of customers, and determine what products or service would best serve those needs
  • Interpersonal and communications skills.
  • Selling and marketing skills
    Must be self-solution driven, proactive and have acceptable knowledge of the business environment

Job Requirements & Knowledge:

  • Must exhibit drive energy, aggression and passion for business development and acquisition
  • Must be technology savvy

Application requirements:

  1. First degree in any field.
  2. Full Grade Twelve School Certificate with five (5) Credits including English and Mathematics
  3. ZAQA verified certificates
  4. Zero (0) to two (2) years cognate experience

 

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested candidates that meet the above requirements should apply through email 

Please indicate the job title and location in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your application letter, CV , copies of academic and professional qualifications all attached in a single document.

 

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Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Monday, March 31 2025
Duty Station: Lusaka
Posted: 28-03-2025
No of Jobs: 1
Start Publishing: 28-03-2025
Stop Publishing (Put date of 2030): 28-03-2066
Apply Now

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  • SELECT * FROM icop0_jmap_metainfo WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Relationship-Manager,-Consumer-Lending-job-at-United-Bank-for-Africa-Z-Ltd-74829' AND `published` = 1115μs1.2KB/plugins/system/jmap/jmap.php:818Copy
  • SELECT * FROM icop0_jmap_canonicals WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Relationship-Manager,-Consumer-Lending-job-at-United-Bank-for-Africa-Z-Ltd-74829'65μs8.94KB/plugins/system/jmap/jmap.php:920Copy
  • SELECT * FROM icop0_acym_configuration378μs4.88KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_list WHERE type = 'standard'136μs2.3KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_field109μs2.33KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_form WHERE active = 1 AND type != 'shortcode'87μs1.2KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1108μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'167μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`327μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'96μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc207μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`398μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid158μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid152μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Relationship-Manager,-Consumer-Lending-job-at-United-Bank-for-Africa-Z-Ltd-74829'71μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 160μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"424μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.03ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin107μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin84μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`118μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'122μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'162μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 222166μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?92μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?153μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy