Relationship Manager – Solwezi job at Absa Group
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341 Days Ago
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Vacancy title:
Relationship Manager – Solwezi

[ Type: FULL TIME , Industry: Banking , Category: Commercial Banks ]

Jobs at:

Absa Group

Deadline of this Job:
Wednesday, February 28 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Thursday, February 15 2024, Base Salary: Not Disclosed

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Learn more about Absa Group
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JOB DETAILS:
Job Summary
The main focus of this role is to build and maintain professional business relationships of high value by driving challenging sales and income targets, proactively acquiring new clients, solutioning existing clients with cross sell, campaign and product utilization and proactively managing and improving customer satisfaction and risk and compliance.

Job Description
Sales and Service
• Achieve agreed sales targets for Liabilities, Assets and Income.
• Develop and Implement proactive calling program (both face –to-face and telephonic) for existing and potential customers.
• Create a lead base of external target market through networking
• Spend a minimum of 75% of available time visiting with customers and targets
• Develop relationship plan for customers including sales and contact strategy
• Work with specialists like Trade Finance and Treasury to maximize sale of these products to customers
• Deal with, and find resolutions for, customer complaints
• Determine the products that are most effective in meeting customers’ needs and be able to sell these, at short notice, both reactively and proactively.
• Monitor and ensure adherence to risk service standards.
• Produce call reports in agreed format for all scheduled significant business meetings
• Own the primary relationship with the client by being the only point of entry to the client and ensure the portfolio is serviced appropriately.
• Conduct client visits and maintain a client visitation plan to improve customer service. Participate in the internal customer surveys to ensure the internal relationships are improved, built and value is extracted from these relationships.
• Communicate and implement any actions to improve service following client feedback and/or complaints to all relevant parties within the bank.
• Promote alternative delivery channels to clients.
• Take responsibility for meeting challenging individual and team targets.
• Provide support to team members where assigned.
• Stay abreast of new industry developments and client market positions
• Understand and apply the relevant governance and compliance procedure to activities undertaken and maintain ongoing completion of relevant governance and compliance training.
• Maintain customer records and accurate completion of applications and paperwork by capturing customer information.
• Take ultimate ownership of the portfolio’s risk management by ensuring a good understanding of both the Bank’s and the client’s regulatory and compliance environments.

Education
Higher Diplomas: Business, Commerce and Management Studies (Required)

Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:
Postgraduate Degree

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Wednesday, February 28 2024
Duty Station: Lusaka
Posted: 15-02-2024
No of Jobs: 1
Start Publishing: 15-02-2024
Stop Publishing (Put date of 2030): 15-02-2066
Apply Now

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  • SHOW FULL COLUMNS FROM `icop0_gsd_config`246μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'115μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc143μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`245μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid145μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid122μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Relationship-Manager-–-Solwezi-job-at-Absa-Group-56570'83μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 150μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"202μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES654μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin58μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin52μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`57μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'62μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'139μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 368250μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?130μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?667μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy