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Reservations/Booking Agent job at Shamba Travel and Tours
Shamba Travel Group
Website :
352 Days Ago
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Vacancy title:
Reservations/Booking Agent

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Management ]

Jobs at:

Shamba Travel and Tours

Deadline of this Job:
Thursday, June 20 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Thursday, June 06 2024, Base Salary: Not Disclosed

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Learn more about Shamba Travel and Tours
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JOB DETAILS:
Join our team as a reservations or bookings agent!
We are seeking a motivated and detail-oriented individual to assist in managing bookings and reservations for our growing business. As a reservation’s agent, you will be responsible for answering customer inquiries, processing bookings, and handling any cancellations or changes to reservations.

Job Duties:
• Responding to customer inquiries via phone, email, and online chat
• Processing bookings and reservations accurately and efficiently
• confirming payments
• assisting with service marketing
• maintaining records and reports
• coordinating with related departments
• Providing excellent customer service to ensure customer satisfaction and resolving customer issues
• Managing cancellations, changes, and refunds as needed
• Maintaining accurate records of bookings and reservations
• Staying informed about products and services
• you may be required to travel out of town on duty

Qualifications:
• Prior experience in customer service or hospitality industry preference
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Knowledge of reservation systems and basic computer skills

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• If you are looking for a rewarding career in the hospitality industry and enjoy working with customers, then we want to hear from you! Apply now to join our team as a reservations agent and help us provide exceptional service to our customers.
• To apply for this job email your details to humanresource.nmi@gmail.com 

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Thursday, June 20 2024
Duty Station: Lusaka
Posted: 06-06-2024
No of Jobs: 1
Start Publishing: 06-06-2024
Stop Publishing (Put date of 2030): 06-06-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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