Summary
Date Posted: Thursday, February 13 2025, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
The Direct Sales Agents are responsible for finding prospective customers and closing the sales.

Key Responsibilities:
• Lead Generation – Proactively identify and prospect potential Retail customers through various channels, including cold calling, networking, referrals, online marketing, and community engagement.
• Sales – Present the Retail products, clearly articulating its features, benefits, and terms. Effectively address customer inquiries, overcome objections, and close deals.
• Cross Selling: Thorough knowledge of the Bank products and services in order to cross sell the same and leverage on other products and services that customers are availing.
• Customer Relationship Management – Cultivate and maintain strong customer relationships to ensure satisfaction, encourage repeat business, and generate referrals.
• Product Knowledge – Maintain expert-level knowledge of the Retail product, including interest rates, loan terms, eligibility criteria, and required documentation.
• Sales Targets – Consistently meet or exceed monthly and quarterly sales targets established by Indo Zambia Bank.
• Reporting – Maintain accurate records of sales activities, customer interactions, and deal progress. Provide regular reports to the Retail Manager.

Qualifications & Experience
• Minimum Grade 12 certificate with 5 credits, including English and Mathematics. A degree in Marketing, Business Administration, or a related field is preferred.
• 3 years of proven experience in sales and relationship management, preferably in the financial services sector.
• Excellent communication, interpersonal, and presentation skills.
• Strong negotiation and closing skills.
• Self-motivated, results-oriented, and able to work independently.
• Proficient in using CRM software and Microsoft Office Suite.

Work Hours: 8

Experience in Months: 36

Level of Education: Professional Certificate

Job application procedure
• Applications should be submitted electronically, via our website using the link
• https://forms.gle/yVBZk343avkzekMYA 
• Application attachments should include clearly scanned copies of the Curriculum Vitae, Qualifications, Certifications and other supporting documents which will be uploaded via the link as one PDF document. Please note that physical applications will NOT be accepted.
• Closing date for the applications is 19th February, 2025
• To apply for this job please visit docs.google.com.

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