Summary
Date Posted: Monday, January 03, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Responsibilities:
Calling dormant customers to pay for their premium
Provide information to clients on products and services offered.
Manage and resolve customer complaints.
Follow up customer calls where necessary.
Inform clients by explaining procedures, answering questions and providing information.
Maintain communication equipment by reporting concerns and issues raised by customers.
Maintain and improve quality results by adhering to standards and guidelines and recommending improved procedures.
Update job knowledge by studying new product description
Accomplish sales and organization mission by completing related results as needed.
Other duties as assigned by supervisor.

Qualifications / Skills:
Excellent verbal communication
Fast learner
Computer literate
Excellent listening skills
Self-starter
Data entry skills
Interpersonal skills
Customer focus
Excellent customer service
Attention to detail
Professionalism
Multi-tasking
Good time keeping

Education and Experience Requirements:
Full Grade twelve (12) certificate.
Diploma in Economics, Public Administration, Marketing, Public Relations or any related field. Degree in any related field will be Added Advantage

Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure
Candidates who meet the requirements should submit electronic copies of their application, CV and qualifications not later than 14th January 2022 to kabayakumwenda09@gmail.com 

All Jobs

QUICK ALERT SUBSCRIPTION