Summary
Date Posted: Thursday, September 02, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Jumbo Wholesale is a low cost, no frills wholesale business providing General Merchandise, Cosmetics & Food products in bulk to a range of independent traders & commercial users in Southern Africa.
Jumbo – The Giant of Africa offers you a wider range, great deals, improved services and a better shopping experience.
We believe in cultivating relationships, team work, excellent customer service, simplicity, innovation and keeping our promises.
We seek to fill the role of Sales-Floor General Assistant designated for the Shop Floor.

Job Specifications/Responsibilities Will Include the Following:
• Speedy response to cashiers call for assistance
• Speedy response to customer requests for assistance.
• Ensure that accurate product codes are given to the cashier in a quick and efficient manner.
• Ensure that customer needs are met timeously and accurately
• Effective communication with all stakeholders to ensure customer satisfaction
• Approach customers in the store to establish if they need assistance
• Thorough knowledge of products in the store
• Deal with customer queries and escalate queries to the relevant manager where appropriate
• Work quickly and accurately to satisfy the customer’s request
• Ensure a neat and tidy work space at all times
• Follow all ad hoc requests from your supervisor including but not limited to picking up litter, cleaning the floor, clean counters etc.
• Minimise shrinkage and breakages
• Demonstrate consistent application of internal policies and procedures
• Escalate identified problems to relevant manager
• Report suspicious occurrences or people to management and security personnel
• Handle stock carefully
• Adhere to all safety regulations at all times
• Report any unsafe conditions and practices to management immediately

Requirements:
• 2-3 years related experience as General Assistant in similar Role/Capacity (Retail).
• Full Grade 12 Certificate
• Quality & service orientated
• Excellent Communication Skills
• Safety awareness
• Forklift driving is an added advantage
• Must have attention to detail and work well under pressure

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 24

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Job application procedure
To apply for this job email your details to tabo.jule@masscash.co.zm

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