Summary
Date Posted: Tuesday, September 10, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Biliam works limited is looking for someone to fill in the role of Sales and customer support representative at their branch in Kitwe. Biliam works limited is a company that specializes in supplying of spare parts, as well as maintenance and repairs of earth moving equipment. We are looking for a result driven, persistent, enthusiastic sales and customer support representative to actively seek out and engage customers and customer prospects. .

Job Reposibilities
• Selling Biliam products and services to existing and prospective clients.
• Maintaining a positive business relationship with Biliam clients to ensure smooth operations and future sales.
• Generating leads and following up on existing leads.
• Achieving sales targets and outcomes within schedule.
• Carrying out coordinated sales efforts with the rest of the Biliam team.
• Providing management with repots on customer needs, problems, interests, competitive activities and potential for new products and services.
• Following up and making courtesy calls to existing and potential clients.
• Expediting the resolution of customer complaints and problems to maximize customer satisfaction..

  Required Competencies
• Familiarity with business relationship management and customer relationship management practices along with the ability to build productive business professional relationships.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, communication and negotiation skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills, empathy and openness to feedback

  Qualifications and Experience
• 2 to 3 years of proven work experience in sales and customer care especially in a B2B setup.
• Excellent knowledge of MS Office.
• A degree in business studies /Marketing will be an added advantage

Job Education Requirements: Not Specified

Job Experience Requirements: 2-3 years

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Job application procedure
Send your CV and application letter as one PDF document to tchirambo@biliamworks.com  before Friday the 20th of September 2019.

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