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Senior Guest Service Supervisor job at Anantara
Anantara
Website : https://www.anantara.com/en
1048 Days Ago
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Vacancy title:
Senior Guest Service Supervisor

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Management ]

Jobs at:

Anantara

Deadline of this Job:
24 June 2022  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Wednesday, June 22, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Asia, Africa and the Middle East.

Job Description
In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat, salesperson, hotel representative, and public relations agent, all of which needs to be portrayed with utmost politeness, efficiency, and friendliness. Additionally, you will monitor daily guest arrivals, ensuring all reservations are honored, requests are carried out and realistic expectations are met. You must remain up-to-date with current knowledge about all the hotel products, services and facilities including room types and rates, food and beverage outlets and promotions, spa and health club offerings. You will ensure that you and the team are fully compliant with all brand standards and Front Office Standard Operating Procedures. You will ensure that all guests are enjoying a positive and memorable experience.

Qualifications
• College diploma in hotel management or related field
• Previous experience in Front Office or Guest Services
• Good Communication skills
• Experience with Front Office Systems
• Good English skills, both written and spoken

Additional Information
Full grade twelve school certificate
Closing date: 24th June 2022

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
To apply for this job please visit jobs.smartrecruiters.com

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Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: 24 June 2022
Duty Station: Lusaka
Posted: 22-06-2022
No of Jobs: 1
Start Publishing: 22-06-2022
Stop Publishing (Put date of 2030): 22-06-2065
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