Senior ICT Officer- Customs Systems Support job at Zambia Revenue Authority
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Vacancy title:
Senior ICT Officer- Customs Systems Support

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Computer & IT ]

Jobs at:

Zambia Revenue Authority

Deadline of this Job:
Tuesday, October 01 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Tuesday, September 17 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Job Description
Senior Ict Officer- Customs Systems Support, Salary Grade Zra05 (1 Position), Business Facilitation, Ict Function
A. Purpose
Reporting directly to the ICT Manager Systems, the jobholder will be responsible for prescribing systems in ZRA ensuring that objectives and facilities meet business needs through integration of various systems as well as to ensure availability of systems as required.
Responsibility:

B. DUTIES AND RESPONSIBILITIES
1. Carry out system troubleshooting tasks and make recommendations to avoid future occurrence of similar problems.
2. Carry out system development and implementation for systems that will assist in achieving a sustainable increase in revenue collection.
3. Document all systems changes and incidents according to incident and enhancement standards and procedures.
4. Maintain up to date files or logs of all system changes and incidents.
5. Maintain up to date systems, procedure and user manuals.
6. Strengthen existing information systems to enhance efficiency, coordination and complete integration between various ZRA systems.
7. Develop and implement IT systems support standards and procedures.
8. Ensure that system enhancements are effected as prescribed to the satisfaction of all stake holders.
9. Ensure that system amendments are tested before installation and results confirmed by the users of the system.
10. Implement all security levels as stated in the I.T security standard manual for all user data in ZRA systems.

C. MINIMUM REQUIREMENTS
1. Grade Twelve School Certificate/General Certificate of Education Equivalent with five (5) Credits or better;
2. Degree in Computer Science or related field;
3. Minimum of three (3) years relevant post qualifying work experience in the Information and Communication Technology profession; and
4. Must be a valid member of relevant professional body such as ICTAZ.

D. SKILLS AND ATTRIBUTES
1. High levels of integrity
2. Good personal organisation
3. Analytical skills
4. Ability to recommend cost effective solutions
5. ICT Technical skills
6. Decision making skills
7. Planning and organising skills
8. Time management skills
9. Interpersonal skills, Oral and written communication skills
10. Working knowledge of SAP


Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure
1. Candidates who meet the above role specifications and required competencies should apply online on ARUTI SYSTEM before close of business (1700 Hours) on Friday, 20th September, 2024. Submit your application including a cover letter, curriculum vitae, certified Grade 12 and Degree Certificates including Only relevant certificates and professional subscription as one (1) PDF file.
2. Applications for employment must be addressed to the Director Human Resource, clearly indicating the position applied for not later than the deadline. Applications received after the deadline shall not be considered and only candidates that meet the criteria shall be contacted.
Experience : 3.0 Year(s)
• Job Opening date : 16-Sep-2024
• Job closing date : 20-Sep-2024
• Interested and qualified? Click here to apply

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Job Info
Job Category: Computer/ IT jobs in Zambia
Job Type: Full-time
Deadline of this Job: Tuesday, October 01 2024
Duty Station: Lusaka
Posted: 17-09-2024
No of Jobs: 1
Start Publishing: 17-09-2024
Stop Publishing (Put date of 2030): 17-09-2066
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