Summary
Date Posted: Wednesday, February 16, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Service Delivery Coordinator
Overview
The Service Delivery Coordinator shall be the primary liaison managing the flow from order placement through to customer delivery. This will including being involved in the various services led projects by the Group and ensure committed customer delivery timelines are met within the agreed timelines. The role shall be the primary liaison point between the sales & finance functions along with external vendors and logistics partners in ensuring the speedy processing of orders & projects to the customer.

What we expect:
• A dynamic individual with ambition for growth
• Strong logistics and operations background
• Well versed with using applications such as Microsoft Office, CRM, reporting tools, etc.
• Proactively manage various stakeholder engagements
• Daily reporting to internal and external stakeholders providing detailed and compressive reports on status of orders, projects and other logistics aspects
• Management of schedules and release of vehicle fleet and other assets of the Group
• Be involved in site-visits, inspections and quality assurance checks
• Manage customer expectations and ensure that relevant internal staff receive adequate de-briefs pre-project, during project and post project support.
• Ensure SLA’s are managed effectively and efficiently
• Engage with sales team in identification of any opportunities and leads that may arise from time to time

What you MUST have:
• A great attitude
• Have a minimum of 2 years in service delivery, operations and or logistics;
• Detailed understanding of customs clearing processes and formalities;
• Good knowledge and understanding of IT products and services; and
• Experience in various stakeholder management and reporting.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 24

Job application procedure
To apply for this job email your details to trensetconsultancy@gmail.com

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