Vacancy title:
Service & Resource Fulfillment Engineer

Jobs at:
Ericsson

Deadline of this Job:
Open

Duty Station:
Kigali, Rwanda

JOB DETAILS:
We are now looking for a Service & Resource Fulfillment (SRF) Engineer IN (Business Support System (BSS)). The Configuration Management-IN function contributes to the successful Managed Services Delivery by configuring changes on various IN-Charging nodes (SDP, EMM, EMA, CCN, IVR, MINSAT, ECMS, AIR, etc.) – within the area of operation.

Responsibilities & Tasks

• To ensure configuration on various IN nodes
• To ensure the tasks delegated are carried out efficiently and error free and to meet Service Line Agreements (SLAs).
• To ensure MSTOP Processes are followed in the Workplace.
• To ensure Password policies and other security policies are properly understood and followed.
Education Background
• Degree within Electrical Engineering/Telecommunication Engineering/Computer science/Computer Engineering or equivalent.
• Years of experience: 3-5 years.
• Certifications: Any Certification related to Telecom shall be an added advantage.
Core Competences
• Good knowledge in written and spoken English
• Good communication & negotiation skills
• Good in analytical & investigation technique
• Excellent team player
• Good knowledge in O&M procedures and the theoretical background for the applicable requirements and telecom standards
• Basic knowledge of Ericsson standards and processes
• Good behavior in interface with customers, vendors, and customer accounts.

Human Attributes

• Result oriented
• Flexible and responsive to changing work patterns and demands.
• A thorough and methodical approach to work.
• Developed skills in Interpersonal communication
• Developed skills in knowledge sharing by actively contributing knowledge, experiences, and skills to create learning.

Technical Skills

• UNIX/Solaris/LINUX administration.
• Telecommunications knowledge e.g. telephony switching principles, traffic concept, telecommunications networks, signaling and product functional Demands.
• Prior experience with Ericsson Charging System 4.0,5.0,6.0 and 16 / any other vendor’s IN.
• Capable of Health checking of the Nodes prior to upgrade and post upgrade.
• Good Trouble shooting skills.
• Knowledge of Database will be an advantage.

Job application procedure
click here to apply