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Technical Operations Assistant job at NetOne Payment Systems Limited
NetOne Payment Systems Limited
Website :
1186 Days Ago
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Vacancy title:
Technical Operations Assistant

[ Type: FULL TIME , Industry: Financial Services , Category: Business Operations ]

Jobs at:

NetOne Payment Systems Limited

Deadline of this Job:
14 February 2022  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Wednesday, February 09, 2022 , Base Salary: Not Disclosed

Similar Jobs in Zambia
 Learn more about NetOne Payment Systems Limited
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JOB DETAILS:
Summary:
Position Advertised: Technical Operations Executive
Location: Lusaka, Zambia
Contract: 1Year – renewable
Probationary Period: 3 Months
Reporting to: Head of Operations

Who’s Hiring?
Swish Pay is Zambia’s fastest growing Merchant Payment Platform offering secure, convenient and rewarding payment processing services. Swish Pay connects consumers to merchants through innovative payment services enabling cashless payments right from our street-side vendors to large retailers. Swish Pay is not a wallet, rather offers the flexibility to securely pay directly from your Visa, MasterCard, or Mobile Money wallets. Our team thrives on innovation, technical awesomeness, being somewhat security paranoid but all-in-all puts our customer needs first!
We need a dynamic individual to be a part of our operations team.
If you are an individual that believes in the future of cashless payments, innovative, fearless and want to be on the winning team that has made an impact to drive financial literacy in this country, we are the team for you!

Job Description
The role of the Technical Operations Executive is to facilitate the process of merchant onboarding and support of Swish Merchants. The role requires someone with a confident personality as part of the tasks include offering training and technical support to our merchant community.

What you’ll be doing:
1. Onboarding Merchants on the Swish Pay platform after through verification of the required KYC documentation and application forms;
2. Detailed training of Swish merchants being on-boarded, including detailing the process flow of transactions of and ensure they are fully conversant of the Swish payment processing service and how to interact with their customers to receive Swish Payments.
3. Branding of the Merchant sites with the various Swish branding collateral made available, including selection of the appropriate usage of these materials to ensure the visibility of Swish branding at merchant locations.
4. Visiting already setup Swish merchant sites for re-training and courtesy check-in’s, ensuring that the staff at Merchant locations are well trained and oriented.
5. To help resolve any on-site knowledge gaps and help address any questions or clarifications that on-boarded merchants have.
6. Replace or enhance branding and visibility at Merchant locations through the routine visits.
7. To maintain a daily record of the merchants being on-boarded, setup and re-visited with feedback of each merchant locations status as of the day end.
8. Merchant feedback to be passed on to the concerned departments timely.
9. To work with other departments to ensure smooth and efficient operations.

Experience
1. Tech savvy with a good understanding of Mobile Applications and how they work.
2. Conversant with mobile payment applications.
3. Must have had experience in training & facilitation roles and have a vibrant personality.
4. A driving license / motorbike riding license – with a validity of two years is a must.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
Send us a ONE-pager about yourself, your professional background and why you are suitable for this role. ONLY Short listed candidates will be contacted for detailed CV’s and other requirements. You can email your ONE-pager to careers@swish.co.zm

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Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: 14 February 2022
Duty Station: Lusaka
Posted: 09-02-2022
No of Jobs: 1
Start Publishing: 09-02-2022
Stop Publishing (Put date of 2030): 09-02-2028
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc208μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`340μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid132μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid158μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Technical-Operations-Assistant-job-at-NetOne-Payment-Systems-Limited-31824'74μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 166μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"338μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.01ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin94μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin78μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`131μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'103μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'231μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 399781μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?106μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?531μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy