Summary
Date Posted: Wednesday, June 10, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
First Alliance Bank is a dynamic and technologically Innovative Financial Institution in Zambia. We are inviting applications from suitably qualified persons to fill the following position:
1) VISA IT OFFICER .

The successful candidate will be responsible for the following functions among others:
• Participate in the deployment of the Cards activity (Systems, Procedure,Team)
• Manage the Cards team on day to day operation
• Implementation of VISA related Projects of the Bank
• Following up for the Cards System/Gateway implementation
• Bank's Cards support & Operations
• Follow-up on issues and Change Request
• Participate in Cards systems implementation
• Take care of daily operation on acquiring/issuing
• Manage ATMs and POS operations for the bank
• Monitor Cards & Fraud activities
• Work with VISA, ZECHL, Third Party Processor Switch
• Provide Help Desk support and resolve problems regarding system or Hardware
• Testing and evaluate new technology
• Handle Customer Relations implementation and customers' needs

Job Skills: Not Specified

QUALIFICATIONS/EXPERIENCE / SKILLS
• University degree in IT or equivalent
• Experience in the banking industry, Cards system and Gateway, Debit/Credit card & POS operations, Knowledge in working with ATM and POS, setting up Cards activity, knowledge of international standard (PCI-DSS);
• Knowledge of card schemes (VISA, Master card, Union-Pay), SQL and chargeback
• Effective communication and management skills
• Autonomous, quick learner, and proactive.
• Must be fully conversant with Visa Card rules, transactions flows and preferably the message formats.
• A fair knowledge in EMV and 3D secure transactions especially from a dispute resolution perspective
• Ability to meet deadlines whilst maintaining quality.
• Strong knowledge of Microsoft suite.
• Ability to work under pressure and within a tight timelines
• Analytical skills

Job Education Requirements: University degree in IT

Job Experience Requirements: Not Specified

Work Hours: 8

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Job application procedure
Suitable candidates are invited to submit their application together with a detailed CV to the following email hr@fabank.co.zm  not later than 25" JUNE 2020

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