Waiter job at Latitude 15 Degrees Hotel
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776 Days Ago
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Vacancy title: Waiter

[ Type: FULL TIME , Industry: Professional Services , Category: Restaurant & Hospitality ]

Jobs at:

Latitude 15 Degrees Hotel

Deadline of this Job:
Monday, April 10 2023 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted:Monday, April 10 2023, Base Salary: Not Disclosed

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Learn more about Latitude 15 Degrees Hotel
Latitude 15 Degrees Hotel jobs in Zambia

JOB DETAILS:
Department: Food & Beverage
Reports To: Food & Beverage Manager

Duties and Responsibilities:
• Prepares tables by setting up linens, silverware and glasses.
Checks dishes and kitchenware for cleanliness and presentation and reports any problems to the supervisor.
• Arranges table settings and maintain a tidy dining area before, during and after service.
• Greets and escorts guests to their tables.
• Presents menus and provides detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Maintains an up-to-date working knowledge of the menu items and daily specials. Inform guests of the day’s specials.
• Explains the menu items in terms of preparation, ingredients and presentation.
• Answers inquiries about food and beverage items on the menu.
• Offers menu recommendations upon request and up-sells food and beverage items and additional products when appropriate.
• Takes food and beverage orders accurately including any special requests.
• Checks guests’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
• Pre-sets tables for the orders and work with kitchen team to process and speed up food orders.
• Uses established food handling and serving techniques to ensure that hygiene and guest expectations are met at all times.
• Ensures guests are satisfied with their food orders, beverages and service.
Monitors guests’ needs and promptly handle requests.
• Handles guests’ complaints in a polite and professional manner.
Delivers bills and collect payments.
• Complies with safety, health and hygiene policies and procedures.

Skills and Specifications:
• Have a good knowledge and understanding of Food and Beverage operations.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Ability to work effectively within a team and under minimal supervision.
• Has an eye for detail and understanding of drink mixing tools and techniques.
• Able to operate a point-of-sale system (SEMPA).
• Must be exemplary in grooming and personal hygiene.
• Integrity, honesty and accountability in all dealings.
• Excellent presentation and communication skills.
• Attentiveness and patience for customers.
• Working knowledge of beer, wine, liquor and common beverages.

Qualifications:
• Must have secondary school certificate.
• Minimum of certificate in Hotel and Hospitality studies.
• Minimum 2 years’ experience in a similar role.

Work Conditions
Due to the nature of the job which involves a lot of movement, this position requires one to be physically fit and able stand for long periods of time.
S/he be flexible with scheduling and willing to workdays, nights, weekends and holidays.

Work Hours: 8


Experience in Months: 24

Level of Education:
Professional Certificate

Job application procedure
Forward a Cover letter, Curriculum Vitae and relevant Academic Certificates strictly as one document to hr15@thelatitudehotels.com  Only candidates that meet the criteria are advised to apply.



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Job Info
Job Category: Hospitality/ Chef/ Cook jobs in Zambia
Job Type: Full-time
Deadline of this Job: 10 April 2023
Duty Station: Lusaka
Posted: 04-04-2023
No of Jobs: 1
Start Publishing: 04-04-2023
Stop Publishing (Put date of 2030): 04-04-2066
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