Waiter job at Latitude 15 Degrees Hotel
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446 Days Ago
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Vacancy title:
Waiter

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Restaurant & Hospitality ]

Jobs at:

Latitude 15 Degrees Hotel

Deadline of this Job:
Wednesday, March 13 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Wednesday, February 28 2024, Base Salary: Not Disclosed

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Learn more about Latitude 15 Degrees Hotel
Latitude 15 Degrees Hotel jobs in Zambia

JOB DETAILS:
Position Summary
• The Waiter/Waitress will take orders and serve food and beverages to in house and walk in clients. S/he will always ensure Guest satisfaction to deliver the perfect service experience maintaining professionalism at all times whilst achieving profitability in line with budget.

Duties and Responsibilities
• Prepares tables by setting up linens, silverware and glasses.
• Checks dishes and kitchenware for cleanliness and presentation and reports any problems to the supervisor.
• Arranges table settings and maintain a tidy dining area before, during and after service.
• Greets and escorts guests to their tables.
• Presents menus and provides detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Answers inquiries about food and beverage items on the menu.
• Offers menu recommendations upon request and up-sells food and beverage items and additional products when appropriate.
• Takes food and beverage orders accurately including any special requests.
• Pre-sets tables for the orders and work with Chefs to process and speed up food orders.
• Ensures guests are satisfied with their food orders, beverages and service.
• Monitors guests’ needs and promptly handle requests.
• Complies with safety, health and hygiene policies and procedures.

Skills and Specifications:
• Have a good knowledge and understanding of Food and Beverage operations.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Ability to work effectively within a team and under minimal supervision.
• Has an eye for detail and understanding of drink mixing tools and techniques.
• Able to operate a point-of-sale system.
• Must be exemplary in grooming and personal hygiene.
• Integrity, honesty and accountability in all dealings.
• Excellent presentation and communication skills.
• Attentiveness and patience for customers.
• Working knowledge of beer, wine, liquor and common beverages.

Qualifications:
• Must have secondary school certificate.
• Minimum of certificate in Hospitality studies.
• Minimum 2 years’ experience in a similar role.

Work Hours: 8


Experience in Months: 24

Level of Education:
Professional Certificate

Job application procedure
• Working Conditions:
• Due to the long hours of standing involved on this job, this position requires an individual to be physically fit and able stand for long periods of time.
S/he must be able to work both day and night shifts when required.
• Forward a Cover letter, Curriculum Vitae and relevant academic certificates strictly as one document to hr15@thelatitudehotels.com . Closing date: 2nd March, 2024. Only candidates that meet the criteria are advised to apply.

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Hospitality/ Chef/ Cook jobs in Zambia
Job Type: Full-time
Deadline of this Job: Wednesday, March 13 2024
Duty Station: Lusaka
Posted: 28-02-2024
No of Jobs: 1
Start Publishing: 28-02-2024
Stop Publishing (Put date of 2030): 28-02-2066
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