Vacancy title:
Yellow Retail Representative
Jobs at:
Yellow AfricaDeadline of this Job:
Thursday, November 23 2023
Summary
Date Posted: Thursday, November 09 2023, Base Salary: Not Disclosed
JOB DETAILS:
About Yellow
• Yellow’s goal is to build an enduring business that makes life better for our customers
and creates great lives for our team. We provide solar-power electricity solutions and
financed smartphones which makes these life changing products affordable to bottom of
the pyramid households and individuals.
• Our story is simple- we want our customers to enjoy a better life with energy in their
home with a financed solar system, internet all the time with a financed smartphone and
afford them opportunities through an ecosystem of digital and financial services.
BUT NOW…
• We have launched a new business model and we need incredible team members to
exponentially GROW and impact 10 million customers by 2030!
What are we launching?
• We want to become the biggest smartphone financing company in Africa. We form
partnerships with smartphone merchants based on value and trust. Our model is simple:
we pay the merchant a cash price and the customer pays back Yellow over a 6 month or
12 month period. The customer takes a phone home on the same day however should
they not meet their payment, their phone will lock. We use incentives and our
technology to ensure every stakeholder understands the need for the full loan to be
repaid.
What will you be doing?
• Yellow will equip you with the tools and support. You will succeed in this role if you have
strength or interest in being confident and enthusiastic with new customers. You should
have a curious and creative mind, be eager to learn and build on your business
acumen, as well as being able to address matters with pragmatism and practicality. You
will be required to attend to walk-in customers in-store, perform risk assessments, meet
sales and collection targets, provide sales and customer support, educate each
customer, ensure customers understand the loan and smartphone and generate new
customer leads.
• You will report to and work together with a Merchant Business Owner (MBO) who will
manage all the merchant stores. As a team, you will ensure that each merchant store is
serviced and all new and old customers are educated and understand the importance of
repaying their smartphone loans.
Skills Required
● Self-motivated
● People-centric
● Great communicator
● Happy to work with technology
● Ability to meet targets
● Sales and customer experience is an advantage
Education and Experience:
● Very comfortable communicating (Speaking, Reading, Writing) in English
● A go-getter, not shy at starting a conversation with merchants and customers
● Grade 12/High School/Matric certificate with good results in principles of accounts, commerce, English and mathematics
● A certificate or diploma in sales/marketing/credit management will be an added advantage but not a requirement
● Must have access to an Android device to be used during the sales process.
Alternatively you can finance a phone through Yellow.
Remuneration and benefits
● Performance based commission based on CUSTOMER REPAYMENTS
● A rare opportunity to make an impact in the world by working with a world class
startup
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education: Bachelor Degree
Job application procedure
• Interested and qualified? Click here to apply
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