Creditcare Financial Solutions
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Who We Are
Creditcare provides accessible and affordable financing to individuals and entrepreneurs in Zambia. We know first hand what it means to be financially excluded and we are here to fill that gap.
Our Core Values
Our values guide our actions
Affordability
We go above and beyond to ensure that our products are more affordable and accessible. Our staff members are also committed to ensuring that you have a clear understanding of what you are paying for.
Customer Experience
Our focus is to build a value based, long term relationship with you. We focus on your needs and goals. Empowering you is important to us.
Technology Driven
We are passionate about technology. We will continue investing in online platforms and applications that will enable you to interact better with our business. We have advanced systems that enable you to view your loan statements, request for additional credit facilities and so much more.
Our Responsible Lending Principles
Responsible lending is at the cornerstone of our business, Creditcare strictly prohibits misleading, fraudulent or abusive lending practices. Our objective is to lend responsibly and build long term relationships with our clients that is based on trust and transparency. We achieve this by adhering to the following responsible lending practices;
We provide our clients with clear information about our products in a manner they can understand in order for them to make rightful financial decisions.
We only extend credit to clients whom we believe have ability to repay the credit according to its terms and conditions without becoming over indebted.
We price our credit products and services based on appropriate market factors, always ensuring that the products are affordable and reasonable.
We provide timely feedback to client questions and complaints and make appropriate corrective measures.
All in all, we commit to ethical behavior in all credit process, including loan approvals, servicing and collections, and ensure due processes for resolving disputes with the aim of engaging clients in good faith to support their financial goals as a going concern.
Products
Personal Loans
Whitebook Loans
Scheme Loans
Civil Servant Loans
Business Loans
Whitebook Loans
SMEs Loans
Agency Banking
ZANACO Cash Express
FNB Cash plus
Airtel Money
MTN Money Kwacha
Bill Payments
Bank Deposits and withdrawals
Civil Servant Loans
Civil Servant Loans are available to clients permanently employed by the government of the Republic of Zambia countrywide. Deductions are made directly from payroll. No collateral or security is needed to apply.
Whitebook Loans
Whitebook or Logbook Loans (LBL) are secured against the borrowers motor vehicle. Creditcare holds on to the Whitebook and the borrower keeps possession of the car while making repayments. We can offer upto 40% of the value of the car or upto ZMW30,000.
Scheme Loans
A scheme loan is an arrangement with a company to offer loans to their employees. Deductions are made directly from payroll. No collateral or security is needed to apply. Only available to staff of companies with existing agreements with Creditcare.
SMEs Loans
We are passionate about SMEs in Zambia and we believe we can add value in this space by working closely with businesses to meet their short term capital financing requirements. The amounts and duration of the loan depend on the assessment of the business.
About Agency Banking
Creditcare offers services in its branches countrywide on behalf of banks and mobile operators. Creditcare processes everything from bill payments to deposits, withdrawals, and cash transfers.
Benefits of Agency Banking
No bank travels as transactions can simply be done at your nearest agency location.
No ques, fast transaction processing.
Longer hours to transact than banks and our agents are mostly closer to where customers live ,work and shop .
Services Offered
ZANACO Cash Express
FNB Cash plus
Airtel Money
MTN Money Kwacha
Bill Payments
Bank Deposits and withdrawals
Creditcare provides accessible and affordable financing to individuals and entrepreneurs in Zambia. We know first hand what it means to be financially excluded and we are here to fill that gap.
Our Core Values
Our values guide our actions
Affordability
We go above and beyond to ensure that our products are more affordable and accessible. Our staff members are also committed to ensuring that you have a clear understanding of what you are paying for.
Customer Experience
Our focus is to build a value based, long term relationship with you. We focus on your needs and goals. Empowering you is important to us.
Technology Driven
We are passionate about technology. We will continue investing in online platforms and applications that will enable you to interact better with our business. We have advanced systems that enable you to view your loan statements, request for additional credit facilities and so much more.
Our Responsible Lending Principles
Responsible lending is at the cornerstone of our business, Creditcare strictly prohibits misleading, fraudulent or abusive lending practices. Our objective is to lend responsibly and build long term relationships with our clients that is based on trust and transparency. We achieve this by adhering to the following responsible lending practices;
We provide our clients with clear information about our products in a manner they can understand in order for them to make rightful financial decisions.
We only extend credit to clients whom we believe have ability to repay the credit according to its terms and conditions without becoming over indebted.
We price our credit products and services based on appropriate market factors, always ensuring that the products are affordable and reasonable.
We provide timely feedback to client questions and complaints and make appropriate corrective measures.
All in all, we commit to ethical behavior in all credit process, including loan approvals, servicing and collections, and ensure due processes for resolving disputes with the aim of engaging clients in good faith to support their financial goals as a going concern.
Products
Personal Loans
Whitebook Loans
Scheme Loans
Civil Servant Loans
Business Loans
Whitebook Loans
SMEs Loans
Agency Banking
ZANACO Cash Express
FNB Cash plus
Airtel Money
MTN Money Kwacha
Bill Payments
Bank Deposits and withdrawals
Civil Servant Loans
Civil Servant Loans are available to clients permanently employed by the government of the Republic of Zambia countrywide. Deductions are made directly from payroll. No collateral or security is needed to apply.
Whitebook Loans
Whitebook or Logbook Loans (LBL) are secured against the borrowers motor vehicle. Creditcare holds on to the Whitebook and the borrower keeps possession of the car while making repayments. We can offer upto 40% of the value of the car or upto ZMW30,000.
Scheme Loans
A scheme loan is an arrangement with a company to offer loans to their employees. Deductions are made directly from payroll. No collateral or security is needed to apply. Only available to staff of companies with existing agreements with Creditcare.
SMEs Loans
We are passionate about SMEs in Zambia and we believe we can add value in this space by working closely with businesses to meet their short term capital financing requirements. The amounts and duration of the loan depend on the assessment of the business.
About Agency Banking
Creditcare offers services in its branches countrywide on behalf of banks and mobile operators. Creditcare processes everything from bill payments to deposits, withdrawals, and cash transfers.
Benefits of Agency Banking
No bank travels as transactions can simply be done at your nearest agency location.
No ques, fast transaction processing.
Longer hours to transact than banks and our agents are mostly closer to where customers live ,work and shop .
Services Offered
ZANACO Cash Express
FNB Cash plus
Airtel Money
MTN Money Kwacha
Bill Payments
Bank Deposits and withdrawals
Company Information
Contact Name:
Contact Email: yourfriends@creditcare.co.zm
Contact Phone: +260964315006 / +260953140068 /+260976848068
Contact Fax:
Since : 01-01-1970
Company Size:
Address1: Suite 51, Arcades Shopping Complex, Lusaka, Zambia
Address2: Plot 40645 Independence Avenue, Solwezi, Zambia