Summary
Date Posted: Friday, September 02, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Employee’s core responsibilities shall be among others:
• Assist in Coordinating, Overseeing and Marketing the Company’s Aftersales &
• Maintenance Department for Air-Conditioning, Refrigeration and Elevator &
• Escalator Services in technical coordination with Company Engineers and
• Technical Teams.
• Achieving all Sales/Turnover/Profit Targets and Goals set out by the Company.
• Assist in Managing, Coordinating and Overseeing the company’s service and
• maintenance technician teams.
• Maintain and enhance good relationships with the Company’s Customers by
• providing them with exceptional service and attention
• Marketing and Promoting of all Products and Services in the Company’s Product
• Portfolio, in particular but only, single split installations across all product brands maintained by the company.
• Assist in improving the Aftersales/Service, processes and policies in support
• of the company’s mission.
• Assist in overseeing and managing the workforce going to various sites,
• ensuring time management is in place.
• Inventory and Stock management and monitoring.
• Compile Client Service Reports on time.
• Enter Acceptance Certificate Rating for Service Team in the System.
• Any other job assigned by the Seniors.

Qualification and experience:
• Must be well experienced in marketing, Sales and purchasing in order to
• negotiate with Vendors and suppliers as well as acquiring and maintaining
• customer relationships
• Must be well experienced with stock and inventory management and respective
• stock management software.
• Experience in managing sales and technical teams, motivate the sales team to meet sales objectives by training and mentoring staff
• Basic technical knowledge and understanding
• Basic technical on air conditioning and refrigeration equipment will be an
• added advantage
• Fully acquainted with Microsoft office (Outlook, Excel and Word)
• Diploma/Degree in Logistics, Marketing, Engineering or Equivalent is an added
• advantage
• Minimum 3 years’ experience with in a similar role.
• Preferred candidate must be Zambian citizen and/or holder of residence
• permit.

Work Hours: 8

Experience in Months: 36

Level of Education: Postgraduate Degree

Job application procedure
• To apply for this job email your details to administration1@drakeandgorham.com 

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