Summary
Date Posted: Monday, May 02, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Customer Care Executive
Job Overview
ON-Cart is hiring an experienced Customer Service Associate which is dedicated, honest for the assigned work, and ambitious to grow with the performance.
Job Types: Full-time, Permanent work from the office,

Responsibilities for Customer Service Associate
• Respond promptly and professionally to incoming customer inquiries via chat, telephone, or email in minimum response time.
• Maintain updated knowledge of the organization’s products, services, and customer service policies.
• Document customer interactions when necessary.
• Explain simply and clearly in response to customer questions and check for customer understanding and acceptance.
• Assist clients by demonstrating the use of the platform like Application and website.
• Participate in training opportunities provided by the organization.
• Establish and maintain good rapport with customers by using positive language and anticipating their needs

Skills Required
• Conflict resolution
• Interpersonal skills
• Team player as well as an individual contributor
• Multitasking
• Problem-solving
• Communication
• Relationship building

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
To apply for this job email your details to Marketing@on-cart.com

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