Background

Tiko is an organization that uses its digital platform to motivate young people to make positive choices. Its program in Zambia leverages the Tiko platform to help young people aged 10–24 years access sexual and reproductive health (SRH) services. The platform connects them with service providers and employs various behavioural interventions to encourage and reinforce positive healthcare-seeking behaviours.

We are implementing a program in Lusaka that aims to improve SRH outcomes while empowering young people to make informed decisions about their sexual health. Tiko’s approach involves supporting an ecosystem of actors who inform, support, and encourage young people to seek SRH services. This ecosystem fosters positive feedback loops, enabling young people to access information and make informed choices about their health. Tiko operates in Kenya, Uganda, Ethiopia, Burkina Faso, South Africa, Nigeria, and Zambia.

Scope of Work

The Monitoring, Evaluation, Research, and Learning (MERL) department at Tiko is seeking a research consultant to undertake the following tasks:

• Draft a protocol for evaluating Tiko’s work in Zambia
• Manage Client Exit Interview surveys (CEIs) in Zambia
• Support the recruitment of study enumerators for the evaluation of Tiko’s programme in Zambia
• Support the recruitment of a supplier to undertake CEIs
• Oversee data collection for the evaluation of the Tiko program in Zambia
• Support the reporting of the CEIs and evaluation data

Deliverables

The Research Consultant is expected to complete the following tasks within the allocated timeframes:

Task 1: Draft a protocol for evaluating Tiko’s work in Zambia

Deliverable: Research Protocol

Duration: :7 days

Task 2: Manage Client Exit Interview surveys (CEIs) in Zambia

Deliverable: Operational report

Duration: :7 days

Task 3: Support the recruitment of study enumerators for the evaluation of Tiko’s programme in Zambia

Deliverable: List of Qualified enumerators

Duration: :3 days

Task 4: Support the recruitment of a supplier to undertake CEIs

Deliverable: List of Qualified suppliers

Duration: :3 days

We are seeking a consultant with the following skills and qualifications:

• Educational Qualification: Relevant academic background in research, public health, social sciences, or a related field.
• Relevant Experience: Demonstrated expertise in conducting similar assignments with non-governmental organizations (NGOs).
• Local Knowledge: Proven experience working in Zambia with a strong understanding of the Zambian health system.
• Data Analysis & Reporting: Strong data analysis (qualitative and quantitative) skills and a track record of producing high-quality reports.
• Responsiveness: Ability to address comments and questions in a timely and appropriate manner.
• Communication Skills: Excellent verbal and written communication skills in English and at least one relevant local language.

Evaluation Criteria

Applicants will be evaluated based on their skills, experience, and capacity to fulfill this work.