Summary
Date Posted: Thursday, September 02, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
The Eastern Provincial Health Office under the US President’s Emergency Plan for AIDS Relief (PEPFAR) Project through a Cooperative Agreement (CoAg) with the US Centers for Disease Control and Prevention (CDC), is seeking eligible and qualified applicants for the positions listed below to be employed on a one-year renewable contract subject to satisfactory performance and availability of funds.
Job Title: Client Care Officer (20) Positions

Station/District
Chadiza District Hospital
Chadiza
Chipata Central Hospital
Chipata
Kapata Urban Health Centre
Chipata
Mwami Mission Hospital
Chipata
Namseche Rural Health Centre
Chipata
Muzeyi Rural Health Centre
Chipata
Mchini Health Post
Chipata
St. Francis General Hospital
Katete
Katete Boma Health Centre
Katete
Lundazi District Hospital
Lundazi
Lundazi Urban Health Centre
Lundazi
Masumba Rural Health Centre
Mambwe
Kakumbi Rural Health Centre
Mambwe
Nyimba District Hospital
Nyimba
Petauke District Hospital
Petauke
Petauke Urban Health Centre
Petauke
Miinga Mission Hospital
Petauke
Mwanjawanthu Rural Health Centre
Petauke
Sinda Rural Health Centre
Sinda
Nyanje Mission Hospital
Sinda

job purpose: To undertake the maintenance of appointments and tracking system of patients in order to facilitate retention in care and treatment.

Job Responsibilities
• Undertakes effectively the provision of customer care services in order to facilitate customer satisfaction
• Undertakes effectively the maintenance of updated patient information in order to facilitate retention.
• Undertakes effectively the maintenance of updated patients` appointment register in order to facilitate quality care and treatment
• Undertakes effectively maintenance of an updated patient tracking system in order to facilitate patient follow-up

Knowledge and Skills Requirements
• Form 5/Grade 12 School Certificate
• Diploma in Social Work or Equivalent
• Ability to write comprehensive reports
• Ability to communicate effectively in English and local languages

Job Experience: No Requirements

Work Hours: 8

Level of Education: Associate Degree

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Job application procedure
Qualified candidates should clearly indicate the position they are applying for and should send their credentials to:
The Provincial Health Director Mailing Address: P.O. Box 510023, Hospital Road, Chipata attaching the following:
• A formal application letter or cover letter;
• A current CV;
• Photocopies of all professional certificates and
• Contact information for at least three professional references.

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