Summary
Date Posted: 28th February 2019 , Base Salary: Not Disclosed , Employment Type: Full-Time , Currency: RWF , Value: 250000 , Minimum: 175000 , Maximum: 750000 , Period: MONTH

JOB DETAILS:

Job Description
1. Provide guidance to end users:
• Provide orientation and guidance to users on how to operate new software and computer equipment
2. Configurations, installation of computers and appropriate software:
• Set up workstations with computers and necessary peripheral devices (copiers, printers etc.)
• Check computer hardware (HDD, mousses, keyboards etc.) to ensure their functionality
• Install and configure appropriate software and functions according to specifications
3. Regular upgrades of hardware and software:
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Work with software/hardware suppliers in the development and implementation of solutions
• Testing and Review of products and solutions
4. Troubleshooting and maintain logs:
– Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

• Record, analyze and resolve basic incidents and problems related to ICT Solutions
• Maintain records/logs of repairs and fixes and maintenance schedule
Job Profile
A0 in Computer Science, Business Computing, Software Engineering, Computer Engineering, Information and Communication Technology, Information Management System, Electronics and Telecommunication Engineering or A1 in Computer Science, Business Computing, Software Engineering, Computer Engineering, Information and Communication Technology, Information Management System, Electronics and Telecommunication Engineering with a Certifications in A+, N+ is required; Certifications in CCNA, MCSE, MCSD, MCTs (.NET),LAMP/WAMP Framework or MCITP are an added advantage.
Key Technical Skills & Knowledge required:
• Knowledge of Rwanda’s ICT policies and strategies;
• Highly proficient with Microsoft Windows operating systems
• Proficient in Microsoft Office products
• Proficient in basic networking protocols and standards
• Knowledge of AD, Exchange, VPN, routers, and wireless internet access;
• Knowledge of circuit boards, processors, electronic equipment, and computer hardware and software, including applications and programming;
• Interpersonal Skills;
• Communication skills
• Negotiation Skills;
• Problem
• solving skills;
• Analytical skills
• Fluency in Kinyarwanda, English and/ or French; knowledge of all is an advantage.

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Job application procedure
click here to apply