Summary
Date Posted: Tuesday, January 09 2024, Base Salary: Not Disclosed

JOB DETAILS:
Purpose of the Job
The Relationship Manager – Corporate Banking will build and manage rapport with corporate clients so as to ensure optimum customer acquisition, retention and income generation from sales of all appropriate Assets, Liability and Cash management products of the bank. Take the lead in strengthening bank’s brand in the corporate arena. Generate Revenue Pools for the bank through Corporate sales, leading to fee based income & CASA – ‘contribution to the bottom line. Ensuring delivery of industry-leading customer service, premier on boarding experience and advisory service to new and existing Corporate Customers.

Summary of Key Responsibilities:
• Manage the development of prudently priced assets, cost effective long term liability with reputable companies and organizations in order to ensure Bank’s maximum profitability.
• Identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect customers.
• Maintain high professional standards and strive to provide quality services and competitive pricing to clients.
• Cultivate good rapport with corporate clients and ensure, the bank becomes the choice for their Investment and banking.
• Continuously identify and exploit cross selling opportunities that embed the bank and its products with customer needs.
• Establish quality profit earning customer relationship within the target market.
• Ensure compliance to Know Your Customer (KYC) and Anti Money laundering (AML) requirements in all dealings with existing and potential customers.
• Mentoring junior members of the team
• Maintain a high standard of operational control including adherence to Risk Management and Compliance guidelines
• Gathering information that is needed to prepare and assess credit applications in order to manage customer expectations
• Identifying areas of improvement with internal processes in place
• Report to Senior Management the status of Business leads, customer complaints, pending issues in respect of the clients.

Required Skills and Attributes
• Excellent people management skills
• Excellent written and spoken skills in English
• Strong credit analysis, documentation and relationship management skills
• Ability to assess customer needs and develop products that suits their needs
• Experience in structured trade finance, syndication and project financing will be an added advantage
• Possess in-depth understanding and knowledge of Corporate Banking Products

Primary Areas of Accountability:
Qualifications and Experience
• Bachelor’s Degree Business, Marketing, Communications, Economics, Finance or any Commercial Field
• Must have at least a Minimum of 6-8 Years of Work Experience as a Relationship Manager under Corporate Banking
• Must have proven experience and knowledge of Corporate Banking Products and services
• Must have vast Sales Experience in Clientele Relationship Role Within Corporate Banking
• Ability to Build and Maintain Strong Client and Business Relationships.
• Must be Customer-Oriented
• Good understanding of the Zambian banking industry.
• Knowledge on BOZ Regulatory policies will be a plus
• Must have a very good understanding of financial services sector

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
• Qualified Females Are Encouraged To Apply For Above Position
If you meet the hiring requirements for the position, please email your CV in Ms Word and Cover Letter clearly stating your salary expectations to: jobs@bemconsult.com  & Cc bemconsult20@gmail.com 
• Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 working days of the closing date of the advert, please consider your application unsuccessful.
• DO NOT SEND CERTIFICATES AT THIS STAGE

All Jobs

QUICK ALERT SUBSCRIPTION