Summary
Date Posted: Thursday, April 11 2024, Base Salary: Not Disclosed

JOB DETAILS:
In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous challenges and opportunities in the fast-changing business environment on the other, we are seeking highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions:

21.0 SENIOR DEBT ENFORCEMENT OFFICER - GRADE ZRA05 (3 POSITIONS) – ENFORCEMENT DEPARTMENT

A. PURPOSE
Reporting directly to the Manager-Debt Recovery the job holder will be responsible for assisting the Manager-Debt Recovery by ensuring the recovery of unpaid taxes from non – compliant Taxpayers through enforcement of debt collection tools as well as analyzing trends in debt collection statistics.

B. MAIN DUTIES/ACCOUNTABILITIES
• Implementing the recovery of outstanding taxes through structuring and authorization of debt payment plans;
• Devising appropriate strategies and actions to be taken in order to recover outstanding debts;
• Implementing procedures and policies for management and enforcement of non- compliant taxpayers;
• Implementation of Debt Recovery policies and procedures and ensure improvement of debt collection;
• Reporting on trends in debt collection statistics;
• Carrying out research in relevant areas and implement specific programs to improve debt collection;
• Utilising the debt module on TaxOnline;
• Liaising and coordinate with other operational divisions on debt related issues;
• Preparing Weekly, Monthly, Quarterly and Ad-hoc reports on the activities of the unit;
• Issuing of enforcement tools such as; - garnishee orders, warrants of distress, Charge on land and the court process;
• Ensuring key performance indicators are achieved;
• Ensuring that Quality is maintained in all work processes;
• Incorporating international best practice in work processes;
• Preparing & Implementing unit plans drawn from the divisional action plan;
• Preparing monthly activity and other relevant management reports;
• Conforming to operational budget for the unit and monitor implementation of the approved budget;
• Implementing the PMDCS in accordance with HR guidelines;
• Implementing programs to reduce the likeliness of the occurrence of fraud and corruption;
• Applying risk Management in all work processes; and
• Reviewing accuracy and consistency of information on the debt.

C. MINIMUM REQUIREMENTS
• Grade Twelve School Certificate/General Certificate of Education Equivalent;
• Degree in a business-related qualification such as Degree in Accountancy, Banking & Finance, Economics, Business Administration, Law, Commerce, and other relevant professional and academic qualifications;
• Minimum of 3 years relevant post-qualifying work experience; and
• Must have worked in the current position for at least 1 year six months.

D. OTHER SKILLS AND ATTRIBUTES
• Integrity;
• Innovative;
• Analytical and Monitoring skills;
• Leadership and Management skills;
• Good interpersonal skills and presentation skills;
• Good Decision-Making skills;
• Good oral and written communication skills;
• Influencing skills;
• Personal organization skills;
• Computer Knowledge; and
• Customer service orientation.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
All ZRA Employees including Temporary Staff and Interns meeting the above role specifications and competencies are encouraged to apply. Candidates facing disciplinary actions in accordance with the Disciplinary Capability and Grievance Policy and Procedure are NOT eligible to apply. Further, candidates are NOT allowed to apply for more than three (3) positions from the above listed positions.

All candidates meeting the above requirements are encouraged to apply and should enclose their detailed Curriculum Vitae showing details of their qualifications, work experience, biodata, contact phone numbers/email addresses and three professional referees with their contact numbers and email addresses.

Kindly ensure that you attach only relevant photocopies of ALL the required academic/professional qualifications which shall be subject to verification.

The Authority is an equal employer and candidates are expected to demonstrated Integrity in this recruitment process.

Applications should be addressed to the undersigned and emailed to Careers2024@zra.org.zm not later than Friday, 19th April, 2024.
Director Human Resource
Zambia Revenue Authority
P. O. Box 35710
Revenue House
Lusaka


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