Summary
Date Posted: Tuesday, December 29, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
ABOUT MARSHLANDS PLEASURE RESORT T/A COMFORT LODGE
This lodge features outdoor events like kitchen parties, weddings, birthday parties etc, a restaurant/matebeto, conference facility and a poolside bar. Free English breakfast, free WiFi in public areas, and free self-parking are also provided. Additionally, dry cleaning, and a garden are onsite. All individually decorated rooms feature private yards. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like refrigerators and electric kettles.
Comfort Lodge offers air-conditioned accommodations with complimentary toiletries. Housekeeping is provided daily. Hold your corporate functions such as conferences, workshops, etc.
Waiter & Waitress (3)
JOB PURPOSE:
The Waiter/Waitress will take orders and serve food and beverages to customers in our restaurant. Always aware of customer satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to customers. Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times .

RESPONSIBILITIES:
• Provide the perfect service experience for every customer/guest
• Ensure the customer feels important and welcome in the restaurant
• Ensure hot food is hot and cold food is cold
• Adhere to timing standards for products and services
• Look for ways to consolidate service and increase table turns
• Present menu, answer questions and make suggestions regarding food and beverage
• Serve the Customer/Guest in an accommodating manner
• Must know all food offered
• Apply positive suggestive sales approach to guide Guests
• Maintain table cleanliness
• Looks for ways to avoid waste and limit costs
• Assist in keeping the restaurant clean and safe
• Deliver food and beverages to any table as needed

ATTRIBUTES
• Must be able to work under minimum supervision, work independently and have good interpersonal and people management skill.
• Must be a team player
• Must be able to achieve targets under minimum supervision

QUALIFICATION:
• Must be able to work in fast paced environment
• Must be creative
• Must be able work with minimal supervision
• Must be a team leader
• Must have clear written and verbal communication skills
• Must have the physical abilities to carry out the functions of the job description
• Must be able to responsibly handle cash transactions
• Must be able to consolidate and coordinate needs for all tables within their station
• Must be able to carry food and beverages
• Must be able to work in a team environment
• High school diploma or equivalent; college degree preferred
• At least one-year experience as a food server within a restaurant, hotel, or conference center operation
• Any related customer service/oriented experience will be considered
• Ability to comprehend and communicate in fluent English

Job Education Requirements: Not Specified

EXPERIENCE
• Minimum of 3 years of work in a reputable organization in the Hospitality industry is a MUST.
• Must be fluent in English.

Work Hours: 8

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Job application procedure
Marshlands Pleasure Resort T/A Comfort Lodge is an Equal Opportunity Employer and if you meet the requirements of the position, please address your application letter to: The Manager, Marshlands Pleasure Resort T/A Comfort Lodge, Plot 09 Great East Road, e-mail your application letter with your CV to: marshlandslodge@gmail.com before 30th December, 2023

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