Summary
Date Posted: Saturday, September 02 2023, Base Salary: Not Disclosed

JOB DETAILS:
Duties And Responsibilities:
Invoicing and Billing:
• Ensure that invoices are accurate, contain all relevant details, and are sent to guests in a timely manner.
• Check all invoices and all incidental charges are properly charged.
• Ensure the transfer from the Guest Ledger to the City Ledger within three days after the group’s checkout.
• Maintain a photocopy or scanned copy of the entire set of verified invoices and supporting.
• Verify and approve the invoice and supporting documents.
• Ensure timely and accurate billing to the customer.
Payment Collection:
• Maintain detailed collection logs with specific response times and promises followed up on.
• 1st reminder should be made when over the due date.
• 2nd reminder should be made 7 days after the first reminder if no response from the customer (15 days for foreign travel agents).
• 3rd reminder should be made at intervals of 7 days if payment is not received after the 2nd reminder. (15 days for foreign travel agents).
• Discuss in the credit meeting whether to send the last collection letter or forward the case to collection agencies.
• To ensure all proof of payments and remittance advice are filed.
• Contact guest immediately for any short/partial payments.
• Post payment details – gross and deduction (if any, based on approved rebate vouchers)
Payment Processing:
• Record and process payments received from guests into the hotel’s accounting system accurately and timely.
• Reconcile payments with invoices and update guest accounts accordingly.
• Monitor accounts to ensure timely payment from guests and follow up on any overdue payments.
Reporting:
• Provide regular reports on accounts receivable status, aging of outstanding receivables, and payment trends.
• Provide weekly reports in preparation for the Finance AR review.
• Assist in financial reporting and analysis related to accounts receivable as needed.
Coordinating with Other Departments:
• Collaborate with the Front Desk, Sales, and Revenue Management teams to ensure accurate billing and resolve any payment-related issues.
• Coordinate with the Finance or Accounting Department to reconcile accounts and maintain financial records.
Compliance:
• Adhere to relevant accounting principles, legal requirements, and internal policies related to accounts receivable operations.
• Ensure compliance with tax regulations and reporting requirements.
Other:
• Carry out any other duties and responsibilities as assigned by the Financial Controller, or other Supervisor.

Qualifications
• Must possess the appropriate professional qualification. (An accounting Degree is an advantage)
• Be able to communicate by the English Language with reading, writing, and speaking skills.
• Be able to work with computer applications, particularly Microsoft Office products, and email with experience in the general ledger and other hotel-related computer operating systems.

Additional Information
Full grade twelve school certificate

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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