Summary
Date Posted: 5th February 2019 , Base Salary: Not Disclosed , Employment Type: Full-Time , Currency: RwF

JOB DETAILS:
Job Number: 19000ANE
Job Category: Rooms and Guest Services Operations
Brand: Marriott Hotels Resorts /JW Marriott
Position Type: Non-Management/Hourly
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates.
Key roles and responsibilities
• Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.
• Open doors and assist guests/visitors entering and leaving property.
• Assist with luggage storage and retrieval.
• Transport guest luggage to and from guest rooms and/or designated bell area.
• Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
• Supply guests with directions.
• Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
• Dispatch bell staff or valet staff as needed.
• Communicate parking procedures to guests/visitors.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction. Develop and maintain positive working relationships with others.
• Follow all company and safety and security policies and procedures;
• report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect.
• Support team to reach common goals. Comply with quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move at a speed that is required to respond to work situations (e. g., run, walk, jog).
• Read and visually verify information in a variety of formats (e. g., small print).
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps.
• Move up and down stairs and/or service ramps.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Maintain awareness of undesirable persons on property premises.
• Perform other reasonable job duties as requested by Supervisors.
• Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
• Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Job application procedure
Please Click Here to Appy: https://marriott.taleo.net/careersection/jobapply.ftl?_sp=2ea6a7dd-cf46-487a-8cd4-c8edbfad496f.1549365506948&_jsqid=null&type=1&lang=en&job=19000ANE