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Call Centre Agent job at D2C Telcare Limited
D2C Telcare
Website : https://www.d2ctelcare.com/
24 Days Ago
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Call Centre Agent
2025-04-08T16:18:12+00:00
D2C Telcare Limited
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_7879/logo/D2C%20Telcare.jpeg
FULL_TIME
 
Lusaka
Lusaka
10101
Zambia
Business Management and Administration
Customer Service
ZMW
 
MONTH
2025-04-22T17:00:00+00:00
 
Zambia
8

This position reports to a Team Lead

Call Centre Agents are required to meet agreed SLA’s by assisting and retaining customers.

Skills Requirement:

1.    Must have completed Grade 12. Certificate in Marketing, Business studies or any other (is an added advantage)

2.    Must be multi linguistic

3.    Excellent Communication Skills

4.    Ability to articulate product/ service benefits effectively.

5.    Persuasiveness

6.    Adapting to changing sales strategies and market conditions.

7.    Projecting confidence and enthusiasm.

Call Centre Agents are required to meet agreed SLA’s by assisting and retaining customers.
3. Excellent Communication Skills 4. Ability to articulate product/ service benefits effectively. 5. Persuasiveness 6. Adapting to changing sales strategies and market conditions. 7. Projecting confidence and enthusiasm.
3. Excellent Communication Skills 4. Ability to articulate product/ service benefits effectively. 5. Persuasiveness 6. Adapting to changing sales strategies and market conditions. 7. Projecting confidence and enthusiasm.
bachelor degree
No Requirements
JOB-67f54c446ce04

Vacancy title:
Call Centre Agent

[Type: FULL_TIME, Industry: Business Management and Administration, Category: Customer Service]

Jobs at:
D2C Telcare Limited

Deadline of this Job:
Tuesday, April 22 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Tuesday, April 8 2025, Base Salary: Not Disclosed

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Learn more about D2C Telcare Limited
D2C Telcare Limited jobs in Zambia

JOB DETAILS:

This position reports to a Team Lead

Call Centre Agents are required to meet agreed SLA’s by assisting and retaining customers.

Skills Requirement:

1.    Must have completed Grade 12. Certificate in Marketing, Business studies or any other (is an added advantage)

2.    Must be multi linguistic

3.    Excellent Communication Skills

4.    Ability to articulate product/ service benefits effectively.

5.    Persuasiveness

6.    Adapting to changing sales strategies and market conditions.

7.    Projecting confidence and enthusiasm.

 

Work Hours: 8

Experience: No Requirements

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

  • Note: Only those who meet the requirements will be contacted for interviews.
  • Send your applications to e mail address below indicating current physical location in the subject of your 

 

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Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Tuesday, April 22 2025
Duty Station: Lusaka | Lusaka | Zambia
Posted: 08-04-2025
No of Jobs: 1
Start Publishing: 08-04-2025
Stop Publishing (Put date of 2030): 08-04-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1134μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'177μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`256μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'111μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc208μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`361μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid87μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid147μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Call-Centre-Agent-job-at-D2C-Telcare-Limited-75259'68μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 151μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"240μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES710μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin62μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin53μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`107μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'67μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'146μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 787955μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?168μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?457μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy