Summary
Date Posted: Monday, August 26 2024, Base Salary: Not Disclosed

JOB DETAILS:
Call Centre Agents
We are looking for dedicated Call Centre Agents to join our growing company. You will collaborate with the Sales Manager to help meet organizational targets.
Location: SOS Novera Mall, Great North Road

Call Center Agent Job Responsibilities:
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.

Call Center Agent Skills / Qualifications:
• Verbal communication
• Phone skills
• Listening
• Data entry skills
• People skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Education, Experience, and Licensing Requirements:
• Certificate/Diploma
• Previous customer service experience preferred.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Professional Certificate

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• Deadline: 31/08/24
Only shortlisted candidates will be contacted.

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