Summary
Date Posted: Wednesday, July 05 2023, Base Salary: Not Disclosed

JOB DETAILS:
SUMMARY
We’re looking for Car Hire Agent to join our team, handling various tasks in relation to car hire. The ideal candidate must be service-oriented, quick learning and has a passion for tourism and transport & logistics.

ABOUT FAIRCAR
FairCar Hires and Tours Limited is a premier transport solutions company based in Lusaka. The company focuses on providing tailored travel solutions to various customer segments. These travel solutions include long and short-term car rental and Chauffeur services.
We invite suitably qualified, self motivated, energetic individuals who meet the job profile below to apply for the position of Car Hire Agent.

RESPONSIBILITIES
• Attend to customer queries regarding car hire services
• Create quotations & invoices regarding bookings
• Coordinate all bookings
• Prepare all paperwork in relation to car hire services
• Handover of vehicles to Customers
• Advise customers on the Terms of Conditions of the hire
• Advise customer on all matters relating to the Car hire such as travel routes, road and traffic rules and regulations.
• Coordinate with auto repair shops to schedule maintenance or repairs for vehicles.
• Monitor fleet of vehicles for due servicing, insurance and road tax expiry
• Maintain the cleanliness and needs of the vehicle to ensure customer satisfaction
• Process transactions of vehicle rental, insurance coverage and processing payments
• Ensure accuracy of return date and time on rental agreement.
• Inspect vehicles upon return to ensure that everything is in order.
• Coordinate with queued customer to reduce wait time and encourage efficient service

CORE COMPETENCIES & EDUCATIONS
• Diploma / Degree or equivalent in Transport & Logistics, Tourism & Hospitality, Marketing, Business or Public relations.
• Work experience in Transport & Logistics or Tourism is added as advantage
• Strong active-listening and verbal-communication skills
• Proficiency in problem-solving
• Ability to multitask and manage time effectively.
• Have an interest in vehicles and have a understanding of basic technical aspects
• Possession of valid driver’s license
• Ability generate and submit reports.
• Demonstrate excellent communication and interpersonal skills.
• Excellent skills in English language both verbal and in writing
• Be proficient in all MS Office Software
• Should be able to work with minimum supervision.
• Have the ability to learn quickly and be innovative.
• Should be flexible and good at time management and be able to work at various times of the day when need arises.
• Demonstrate good technical and analytical skills.
• Ability to network and interact with prospective clients.
• Strong self-motivation.
• Ability to work independently but collaboratively, take ownership of tasks, and think strategically.
• Ability to cope with rejection.
• Ability to remain calm in fast-paced environments.
• A professional appearance.
• A passion for tourism, transport and education and a strong belief in the power of technology to transform business growth.
 
Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Postgraduate Degree

Job application procedure
Interested candidates should submit their application consisting of a cover letter and resume to info@faircarhires.com  . Alternatively drop off application in sealed envelope clearly marked ‘Car hire agent’ at plot 2367, Danny Pule Road (opposite Protea Hotel Arcades) Lusaka . Only short listed candidates will be contacted. Deadline for application submission; 15th July 2023.



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