Summary
Date Posted: Wednesday, February 19 2025, Base Salary: Not Disclosed

JOB DETAILS:
ZSIC General Insurance Limited is one of the leading provider of customer focused General Insurance solutions in Zambia, committed to excellence, innova- tion, and best practices in corporate governance. As an equal opportunity employer and a proud member of the IDC Group of Companies, we invite highly qualified and experienced professionals to apply for the following positions:

KEY DUTIES AND RESPONSIBILITIES:
• To assist checking daim forms and other related documents for com- pleteness.
• To carry out Motor Assessments as per management instructions.
• To obtain confirmation of cover details.
• To perform all claims processing duties as requested by the supervisors
• To Ensure that Key Facts statements are completed and signed by Clients.
• To supervise and carry out activities pertaining to processing of insur-ance claims in order to ensure prompt settlement which improve the image of the company and enhance market penetration.
• Inspects risk to verify and determine extent of damage prior to processing of claim
• Approve claim for settlement within given financial authority limits and refers complex cases and those above the limit to supervisors.
• Liaise with Loss Adjustors and/Assessors in order to obtain data and advice for claim settlement.
• Recommend institution of investigations with regard to suspected fraudulent claims.
• Ensure quick recovery and disposal of salvages resulting from settled claims.
• Recommend loss prevention measures and mechanisms in order to improve risk management practices and contribute to profitability of the Company.
• Assist the Claims Department in ensuring effective training, development, discipline and motivation.
• Ensure pursuance of subrogation claims recoveries against negligent parties or therein insurers

REQUIRED KNOWLEDGE AND SKILLS:
• Marketing Sales or Public Relations Practice
• Knowledge of Customer Service practices
• Microsoft PowerPoint, Word and Excel
• General Insurance
• Insurance Act
• PIA Regulations

QUALIFICATIONS/REQUIREMENTS
• Full Grade 12 Certificate or equivalent
• Diploma in insurance
• Membership of the Insurance Institute of Zambia

EXPERIENCE
• Minimum 2-3 years’ experience in a reputable Insurance company.

KEY COMPETENCIES
• Excellent communication and writing skills
• Excellent interpersonal skills
• Marketing and selling skills
• Team playerInnovative, initiative and result oriented
• Analytical skills
• Courteous.

Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure
• Interested candidates who meet the minimum qualifications should apply to:
• THE DEPUTY DIRECTOR – PEOPLE EXPERIENCE
• ZSIC General Insurance Limited
• Premium House, Independence Avenue
• P.O. Box 30894
• Lusaka, Zambia
• APPLICATION DEADLINE: 24th February 2025
• To apply for this job please visit zsicgi.co.zm.

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