Summary
Date Posted: Monday, September 20, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
JOB PURPOSE
Will be responsible for managing the insurance claims of the Company, will ensure proper disposition of claims as per the insurance coverage norms. overseeing general and life claims based on appraisal and coverage, ensuring completeness and accuracy of claim settlements, reviewing the legality of the claims and investigating the claims if there is any breach.

Key Responsibilities
• Provide Leadership for the Claims Function of the Company
• Investigate, evaluate and settle claims, applying technical knowledge to promptly dispose cases.
• Notify legal counsel on litigation cases and attend court on behalf of the company
• Adjust claims to reduce loss ratio
• Adjust reserve to be consistent with claims outstanding,
• Process and pay claims within a specified period.
• Examine claims investigated by Motor Assessors / Loss Adjusters, further investigating questionable claims to determine whether to authorise payments.
• Flanging over files requiring reinsurance to Reinsurance Manager
• Contact or interview Claimants. Doctors, Medical Specialists to get additional information
• Contact or interview police officers and verify circumstances from the OB
• (Occurrence book) at Police stations.
• Verify if claims submitted match what is covered in policies
• Generation of Claims Report.
• Attend to Customer Complaints.
• Guidance to branch managers on claim procedure.

Key Qualifications, Qualities & Competencies
• Degree in Insurance or related field
• ACII diploma
• At least five years working experience in the General Insurance industry
• Good track and knowledge of claims management
• Ability to review and analyze claims
• Confident decision-making skills
• Excellent knowledge of insurance policies and ability to relate policy provisions to the loss exposures
• Proven numeracy and statistical skills
• Proficient in Microsoft Excel, Powerpoint and Word.
• Sales & marketing experience will be an added

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

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Job application procedure
Interested applicants who meet the above job requirements should submit their CVs and applications addressed to “The Board Secretary” Ultimate Insurance Company Limited at Plot No. 40, Bwinjimtumu Road, Rhodes Park Lusaka or email to robert.ultimateinsurance@gmail.com  by 30 September,2021. Only shortlisted candidates will be contacted.

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