Vacancy title: Client Service Executive
[ Type: FULL TIME , Industry: Education, and Training , Category: Customer Service ]Jobs at:
Nsanje Hills Training InstituteDeadline of this Job:
10 March 2023
Summary
Date Posted: Wednesday, March 08, 2023 , Base Salary: Not Disclosed
JOB DETAILS:
NSANJE Hills Training Institute (NHTI) — a TEVETA-accredited training college based in Chilanga is hereby inviting job applications for the recently created positions of MARKETING EXECUTIVE and CLIENT SERVICE EXECUTIVE. The successful candidates will be based at the college’s recently opened Lusaka student recruitment office in the Lusaka Central Business District.
• Welcoming students and visitors by greeting them in person or on the telephone; answering or directing inquiries.
• Ensuring that all contacts with clients (e-mail, walk-In centre, SMS, Whatsapp or phone) provide the client with a personalized customer service experience of the highest level
• Through interaction with students on the phone, uses every opportunity to build client’s interest in the company’s products and services
• Consistently stays abreast of any new information on the schools’ products, promotional campaigns etc. to ensure accurate and helpful information is supplied to students when they make enquiries
• Distributing emails to the organization
• Handling any other duties as assigned by the school authority
Qualifications
• Aged between 18 and 25
• Grade 12 certificate with 5 ‘O-levels’ with merit or better in English
• Diploma in Sales and Marketing, Public Relations, Business Management or any business-related field
Job Experience: No Requirements
Work Hours: 8
Level of Education: Postgraduate Degree
Job application procedure
Those wishing to be considered for the above positions should email their applications to the undersigned which should include all the relevant attachments to nsanjehills@gmail.com no later than 18:00hrs, Friday, March 10, 2023.
The Executive Director,
Nsanje Hills Training Institute,
Farm 669/50 Kacheta road,
P/Bag C31 Chilanga
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