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Vacancy title:
Collections Officer
Jobs at:
FNBDeadline of this Job:
08 July 2022
Within Zambia , Lusaka , South - Central Africa
Summary
Date Posted: Wednesday, June 29, 2022 , Base Salary: Not Disclosed
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FNB jobs in Zambia
JOB DETAILS:
Collections Officer
Purpose
Collections on arrear portfolio within mandate, ensuring arrears are recovered and customer are satisfied.
Experience and qualifications
Banking diploma (advantage).
English and one other language preferred.
1 year collections experience.
Responsibilities
• Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Carry out collections processes within mandate, meeting SLA targets and quality standards.
• Comply with governance in terms of legislative and audit requirements.
• Manage personal development to increase own skills and competencies.
Education Requirement: No Requirements
Job Experience: No Requirements
Work Hours: 8
Job application procedure
To apply for this job please visit www.firstrandjobs.mobi
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