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Terms of Reference (TOR)
Conducting an Endline Evaluation for Help the Helper Project in Chirundu, Livingstone, Kitwe and Solwezi districts of Zambia.

1.0 Background
Zambia Red Cross Society (ZRCS) in partnership with the Netherlands Red Cross is implementing a 2-year Help the Helper (HtH) project (Jan 2021 to June 2023) in Chirundu, Solwezi, Kitwe and Livingstone districts. The main goal of the project is to Contribute to controlling the COVID-19 epidemic in Zambia by reducing the incidence and spread of Covid-19, morbidity, mortality and reduce the social impact on the communities. The target population are Heath staff, volunteers, Covid-19 patients and families, people with chronic diseases and the general public in the four targeted districts.

As part of the project startup, ZRCS conducted a baseline survey in September 2021 to set a bench mark for project implementation. The purpose of the baseline survey was to generate data and information for guiding planning, implementation, M&E processes and results tracking. Through the baseline survey processes, the project was informed on the actual situation in communities and guide the project on best ways to deliver the planned activities for the project through the data generated.

After one year of implementing the HtH project, ZRCS PMER Team conducted Midterm Evaluation in Chirundu and Kitwe districts. The main objective of conducting a midterm review was to assess the continued relevance of ZRCS intervention and track the progress made towards achieving the objectives of the Help the helper project to ascertain if the intervention was coherent with the set project objectives. Based on the midterm evaluation findings, the ZRCS PMER team made some recommendations to improve the process, the efficiency, effectiveness and sustainability of the project’s implementation.

The project activities are linked to the following objectives:
1. Improve case management of COVID-19 at HF and home level: Improved access to and actual case- management of Covid-19 at healthcare facilities through support with training and provision of medical supplies and equipment; and support and care to home-based care of COVID-19 patients and affected.
2. Prevention of COIVD-19 transmission at a community level. Strengthen community mobilization for COVID-19 prevention and healthcare-seeking behavior (includes other diseases) and vaccination once made available.
3. NS capacity building (4 branches, 4 districts). Increased capacity of ZRCS branches staff and volunteers for disaster/health emergency response through necessary training, supplies and means for supportive supervision, coordination stakeholders, training re. PSS/PFA skills, RCCE, PGI

The expected outcome of the project has been the following:
1. Improved Case-management at HF through support with medical equipment and supplies, PPEs for staff and more spacious waiting areas (outpatient departments – OPD)
2. Improved HBC, contact tracing and surveillance (training, home visits and household health and hygiene promotion, PSS-stigma reduction, hygiene kits, supervision, communication system and feedback mechanisms.)
3. Improved psychosocial support through capacity building of health staff on PSS/PFA, access, self-care, and referral in case of COIVD-19 signs & symptoms.
4. Improved RCCE for prevention messages, health and hygiene promotion, rumour tracking, community engagement mechanisms.
5. Established WASH facilities (rehabilitation water points in health institutions/ and handwashing points community and deployment of handwash facilities) and PPEs for volunteers.
6. Improved Psycho-social support communities: stigma and fear reduction around COVID-19; which affects mental health and psycho-social wellbeing. It also affects healthcare-seeking behavior, testing behavior and in collaboration with MOH.
7. The improved overall capacity of NS branches staff and volunteers for disaster and health emergency response (training of volunteers and staff supervisors in CBHFA, ECV and RCCE)
8. Improved understanding and application by NS branches staff and volunteers on PGI, PSEA and code of conduct (trained in PGI, PSEA and code of conduct; agreements signed anonymous reporting system, confidential advisor point; monitoring system for PGI lens to project design, and implementation)
9. Improved understanding and application of MHPSS by NS branches staff and volunteers (trained in basics of PSS, PFA; peer support groups, referral system, HQ tele hub).

1.2 Purpose of the Endline Evaluation
The end line evaluation’s goal will be to give substantiated evidence of the modifications made by the HtH project and promising practices and measure achievements, identify key lessons learnt, successes and make relevant recommendations in order to improve future programming It will serve as an important accountability for the National Society and its partners for the purpose of identifying the extent to which the project objectives were achieved.

1.3 Overall Objectives of the Evaluation
The final project evaluation seeks to assess the progress made towards the achievement of the overall and specific objectives based on the project proposal, current data, and direct observation; as well as to identify gaps and lessons learned using the evaluation criteria.

2.0 Scope of Evaluation
The scope of the evaluation will be based on the 5 evaluation criteria (Impact, Appropriateness, Effectiveness & efficiency, Coverage & replicability, and Sustainability) and the key evaluation questions linked with the criteria and on the analysis of the selected indicators.
Timeframe: This evaluation will cover the entire project duration from 2021 to 2023
Geographical coverage: This evaluation will focus on the project Districts-Solwezi, Kitwe, Chirundu and Livingstone.
Target groups to be covered: The endline evaluation will cover the primary who includes heath staff, volunteers, covid patients and families, people with chronic diseases and secondary target groups who is the general public as well as broader stakeholders.
The consultant(s) is expected to propose his/her methodology for the consultancy, which should include but not limited to:
Work-plan: This must be a detailed step‐ by‐ step plan of work that specifies the methods the evaluation will use to collect the information needed to address evaluation criteria and answer the evaluation questions, analyze data, interpret the findings, and report the results.
Evaluation Matrix: An evaluation matrix which includes at least analysis dimension, evaluation question, indicators, means of verification, source, methodology, and space for comments.
Budget – the evaluator will provide a detailed budget showing how much each stage of the evaluation will be costed.

Key deliverables
Evaluation inception report: A consultant will prepare an inception report before going into the technical mission and full data collection stage. It must detail the consultant’s understanding of what is being evaluated and why, showing how each process will be developed and how each evaluation question will be answered by way of: proposed methods, proposed sources of data and data collection/analysis procedures. The inception report must include a proposed schedule of tasks, activities, and deliverables, designating the person with the lead responsibility for each task.
Presentation of preliminary findings to the ZRCS: Consultant will develop and deliver a presentation to the ZRCS team. That presentation must include the preliminary thoughts as debriefing of the methodology.
Draft evaluation report to ZRCS for which ZRSC and its partners will provide feedback and validation of the findings at district level.
Final evaluation report to ZRCS: The consultant will submit the final report with comments addressed and must meet the minimum requirements specified in this TOR. Consultant(s) must accompany the final report with in an appropriate format, which should include lessons learnt, a matrix with comparison of baseline and endline indicators for dissemination among various levels of stakeholders .
Presentation: The Evaluation report shall be compliant with OECD-DAC standards with the following presentation format.

Table of Contents
1. Executive Summary.
2. Background
3. Terms of Reference
4. Methodology including source of data, data collection, people and places visited.
5. Quality and reliability of data
6. Findings
7. Lessons learnt
8. Recommendations
9. Conclusions
10. Appendices

III. Skills and Experiences Required
The consultant must be able to demonstrate the following skills, knowledge, and experience:

0.1 Education
Master’s degree in public health, Development studies, Population studies or related.

0.2 Experience
1. At least 5 years’ experience in public health field
2. At least 5 years’ experience conducting evaluations of projects.
3. Previous assignments in conducting endline studies and evaluations for public health projects.
4. Experience with participatory assessment
5. Experience with qualitative and quantitative methods
6. Knowledge or expertise in statistical data analysis software in the case of conducting the endline survey.
7. Experience conducting similar works with Red Cross (RCRC) is an advantage.

0.3 Skills
1. Fluency in English
2. Ability to write concise, yet comprehensive reports.
3. Ability to meet deadlines.
4. Knowledge of mobile data collection.
5. Competences in qualitative and quantitative data software is desirable.

0.4 Knowledge
Technical knowledge in public health and Community Based Surveillance.

III. Proposal by consultant to ZRCS
The consultant is expected to submit to ZRCS the following in view of selection process.
1. Expression of Interest
2. Technical proposal describing how evaluation should be carried out.
3. Financial proposal (consultancy fees)
4. List of the previous studies/research developed by her/him, including the link to be able to review them (if this is already included in the CV, it wouldn’t be necessary to attach it separately).
5. Tax clearance

Apply using the following link.
To apply for this job please visit eenew.ifrc.org.