Contact Center Officers (5) job at AB Bank Zambia
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557 Days Ago
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Vacancy title:
Contact Center Officers (5)

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Management ]

Jobs at:

AB Bank Zambia

Deadline of this Job:
19th May 2023 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Wednesday, May 17 2023, Base Salary: Not Disclosed

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Learn more about AB Bank Zambia
AB Bank Zambia jobs in Zambia

JOB DETAILS
Among other responsibilities, you will be expected to:
1. Attending to customer queries, questions, and comments through various platforms (calls, social media and Websites)
2. Resolve customer complaints and issues
3. Document all client interaction information according to standard operating procedures
4. Sell and promote Bank products and services
5. Monitor customer trends based on customer interactions and recommend improvement actions to management

Your Minimum Qualifications and Competencies should be:
(1) A diploma in Business Administration, Accounting, Economics, Agriculture, or any other related fields
(2) Good interpersonal skills and the ability to deal with difference and diversity


Education Requirement:

Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:
Associate Degree

Job application procedure
Applicants must submit a motivation letter clearly stating why they would be best suited for the position and send their curriculum vitae attaching qualifications by following the link here  not later than 17:00hrs on 19th May 2023

To apply for this job please visit hr.abbank.co.zm.


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Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: 19th May 2023
Duty Station: lusaka
Posted: 17-05-2023
No of Jobs: 5
Start Publishing: 17-05-2023
Stop Publishing (Put date of 2030): 08-06-2055
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