Summary
Date Posted: Friday, September 02, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Credit Recovery Officer
To supervise recovery and remedial activities in the bank.
Reporting Relationships:
Functionally reports to the Chief Credit Officer

Job Duties:
• Drive Loan Recovery efforts in the Bank
• Management of day to day excesses and arrears and to work closely with branches, RMs and ROs to follow up on defaulting customers
• Review restructuring of problem loans
• Supervise and implement workout arrangement
• Review repayment proposals
• Review management report to refocus recovery drive
• Achieve recovery target in line with advised budget
• Manage relationship with debtor customers e.g. request for interest concession/waivers, write off request, restructuring of accounts etc
• Supervise appropriate restructuring strategies for each classified name
• Review of Memorandum and Non- performing loan data base
• Ensure restructuring of non-performing loan into performing status
• Early resolution of problem loans and fraud related accounts
• Liaison with external stakeholders – Attorneys and external debt collectors

Key Performance Indicators:
• Net Recoveries Vs Budget
• Efficiency of loan recovery effort (cost of recovery as a % of remedial loan balance recovered)
• Proficiency on coordinating the restructuring and workout of problem loans
• Effectiveness in managing the activities of Remedial Management
• Collections made on restructured accounts
• Effectiveness at executing scheduled and adhoc assignments
Skills:
• Good customer relation
• Knowledge of local recovery function
• Good communication & effective reporting skills
• Knowledge of credit processes and procedures
• Basic banking operations knowledge
• Good negotiating skills
• Good understanding of business/working capital cycles.
• Numerate/qualitative Aptitude
• Creativity/Responsiveness

Job Requirements & Knowledge:
• General branch operations
• Risk Management/Credit Analysis
• Debt Recovery & Remedial Management
• Loan documentation
• Collateral Documentation & perfection process
• Knowledge on the legal aspects of banking
• Basic knowledge of litigation
Application requirements:
• A good first degree in a relevant discipline
• 4 years banking experience with 2 years in Risk Management and 1 year in Remedial Management functions

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 48

Job application procedure
Qualified candidates meeting the above requirements must send a copy of their CV, a cover letter, and academic qualifications to careers.zambia@ubagroup.com before 07th September 2022.

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