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Customer Care Agent job at Bem Motors ltd
BEM MOTORS
Website :
736 Days Ago
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Vacancy title: Customer Care Agent

[ Type: FULL TIME , Industry: Professional Services , Category: Customer Service ]

Jobs at:

Bem Motors ltd

Deadline of this Job:
Thursday, April 27 2023 

Duty Station:
Within Zambia , Kitwe, South - Central Africa

Summary
Date Posted:Thursday, April 27 2023, Base Salary: Not Disclosed

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Learn more about Bem Motors ltd
Bem Motors ltd jobs in Zambia

JOB DETAILS:
BEM Motors A Culture Of Continuous Improvement.
Customer Care Agents ensure that the company delivers the highest quality of service to its customers by using their skills, expertise, and experience.

Job Responsibilities
• A customer care agent tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
• The only aim is to ensure customer satisfaction by fulfilling their requirements.
• Should be confident in troubleshooting any such emerging queries and maintaining high standards.
• Develops a strong relationship with customers and generates trust with open and interactive communication.
• Acquire and validate information and providing it to the customers with full efficiency.
• Document or maintain records of each and every interaction with the customers for future evaluation.
• Setting up customer accounts and provide relevant information to them.
• Follow the procedure, guidelines provided and implement it while troubleshooting queries

Educational Qualification
Should have a full Grade 12 Certificate, also a Customer Care job demands for any university certificate/diploma.

Skills Required
• Should be excellent with their communication skills
• Should have the ability to interact with foreign clients.
• Should also have strong presentation skills.
• Strong analytical skills and be able to manage time effectively.
• Should be able to multi-task.
• This job strongly demands for good interpersonal and problem-solving skills.
 
Job Experience:No Requirements

Work Hours: 8

Level of Education: Professional Certificate

Job application procedure
To apply for this job email your details to bem.hr.recruitment@gmail.com 



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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: 27 April2023
Duty Station: Lusaka
Posted: 26-04-2023
No of Jobs: 1
Start Publishing: 26-04-2023
Stop Publishing (Put date of 2030): 26-04-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid120μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Customer-Care-Agent-job-at-Bem-Motors-ltd-45139'125μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 173μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"201μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES750μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin133μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin81μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`104μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'72μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'156μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 333854μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?161μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?330μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy