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Vacancy title:
Customer Experience Executive
Jobs at:
AbsaDeadline of this Job:
22 March 2022
Within Zambia , Chingola , South - Central Africa
Summary
Date Posted: Thursday, March 10, 2022 , Base Salary: Not Disclosed
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Absa jobs in Zambia
JOB DETAILS:
Customer Experience Executive
Job Summary
To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.
Job Description
• Customer service: Deliver customer service at first point of contact
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Job Experience: No Requirements
Work Hours: 8 12:00:00 AM Professional Certificate
Job application procedure
To apply for this job please visit absa.wd3.myworkdayjobs.com.
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