Summary
Date Posted: Tuesday, January 26, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Customer Service Representative .

RESPONSIBILITIES
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Communicating and responding promptly to customer inquiries.
• Having Knowledge of the company so that you can answer questions.
• Keeping records of customer interactions, transactions, comments and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Contributes to team effort by accomplishing related results as needed.

Job Skills: Not Specified

REQUIREMENTS
• Must be able to work independently as well as with a team
• Must possess excellent communication skills
• Must be fluent in English, both oral and written communication
• Must have strong analytical and problem-solving skills
• Must be hard-working and treat office equipment with care
QUALIFICATION
• Must have a Grade 12 certificate or above
• Must have basic knowledge of Microsoft office packages
• Work experience in a similar position would be an advantage but not necessary

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

Work Hours: 8

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Job application procedure
If you are suitable for this position send your application letter and CV to okclubmanager@yahoo.com  not later that 5th February 2021.

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