Customer Support Officer job at World Vision
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254 Days Ago
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Vacancy title:
Customer Support Officer

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Customer Service ]

Jobs at:

World Vision

Deadline of this Job:
Friday, September 22 2023 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Saturday, September 09 2023, Base Salary: Not Disclosed

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JOB DETAILS:
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:
MAJOR RESPONSIBILITIES
• They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member
• Perform staff orientation
• Conduct staff training,
• Work with Administration and Finance on Asset management,
• Assist with IT Asset movement report,
• Manage IT hardware asset portfolio with respect to risk, cost control, governance, compliance, and performance objectives.
• Assist in managing the acquisition, deployment, utilization, tracking, security, and final disposition of IT assets.
• Maintains passwords and users credentials to assure systems security and data integrity.
• Adheres to the integrity of controls, regulations and guidelines.
• Communicate suggestions on backup and recovery procedures

Minimum education, training and experience requirements to qualify for the position
• Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
• Demonstrated working knowledge of basic to moderately complex hardware and software products and problem solving / diagnostic skills.
• 1 – 3 years of IT work experience.
• Willingness and ability to travel
• Effective in written and verbal communication in English.

Applicant Types Accepted:
• Local Applicants Only

Work Hours: 8


Experience in Months: 12

Level of Education:
Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, September 22 2023
Duty Station: Lusaka
Posted: 08-09-2023
No of Jobs: 1
Start Publishing: 08-09-2023
Stop Publishing (Put date of 2030): 08-09-2066
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