Summary
Date Posted: Tuesday, October 10 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
• To oversee the programing of all Marketing campaigns onto the CRM campaign system, optimizing Below the Line (BTL) marketing communications, Business Intelligence (BI) and providing campaign analytical support.

Core Responsibilities Are:
• Facilitating the programing of all Marketing campaigns onto the CRM campaign system.
• Owning the development and execution of all marketing campaigns for prepaid segments.
• Ensuring Campaign Quality Assurance and Integrity checks are managed.
• Leading the campaign performance reporting and analysis with the development of dashboards for daily/weekly/monthly campaign performance tracking.
• Coordinating survey data collection and analysis for business decision making purposes.
• Managing all Below The Line marketing communication via SMS and Interactive Voice response (IVR).
• Ensuring all communication adheres to policy and regulatory standards.
• Above The Line communication.

Requirements
Educational Qualifications & Functional / Technical Skills:
• A recognized university degree in Marketing, Statistics, Computer Science, Engineering, Actuarial or equivalent degree.
• Strong SQL data mining knowledge.
• Analytical skills and capabilities.
• Audience segmentation skills.

Relevant Experience:
• Minimum of three (03) years working experience in CVM campaign management and programming.
• Experience in a telecommunication environment will be an added advantage.
• Extensive campaign analysis and reporting experience in a complex environment.
• Excellent mining and analysis skills with SQL.
• Must be a Member of the Zambian Institute of Marketing.

Competencies Required For The Post
• Effective written and verbal communication skills and stakeholder management.
• Customer focus.
• Ability to collaborate with cross functional teams.
• Excellent commercial acumen.
• Project Management.
• Consumer Behaviour Insights.
• Design thinking and innovation.
• Effective problem-solving abilities.
• Result orientation.
• Proactive and displaying Entrepreneurial Spirit.
• Ability to work under pressure.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

Level of Education:

Job application procedure
• CLOSING DATE
• Suitable candidates are requested to apply by sending through their CVs to jobs@zm.airtel.com 
• The closing date for receiving applications is Tuesday, 17th October 2023.
• Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, disability, ethnic grouping.
• Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.

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