Vacancy title:
Digital & SME Lending Specialist
Jobs at:
Zambia National Commercial Bank PlcDeadline of this Job:
Friday, February 21 2025
Summary
Date Posted: Monday, February 10 2025, Base Salary: Not Disclosed
JOB DETAILS:
The role is responsible for designing and evaluating credit risk models that work in prediction and scoring customers based on their financial behaviors. The role holder will use data available from both internal and external sources to build fraud and credit models to make real-time decisions.
Under the supervision of the Digital & SME Lending Head, the following are among the Job Key
Responsibilities:
• Understand and build signals from unstructured and structured data to identify good and bad borrowers.
• Identify patterns of fraudulent behavior and build credit models to detect and prevent these behaviors.
• Propose product and credit policy changes to improve company profitability.
• Monitor and circulate digital loans portfolio analysis to identify trends, lead weekly digital lending steering committee meetings to share updates and analysis.
• Develop statistical models to assist in pricing and user segmentation.
• Any other responsibilities as may be assigned by management.
• Actively participate in the preparation and conduction of the digital lending portfolio quality review meetings
• Manage the relationship between mobile network operators and the bank to ensure the product is running smoothly.
• Ensure portfolio quality is monitored closely to mitigate and reduce default rates.
• Develop and implement strategies to attract customers and promote digital lending products and services.
• Manage seamless end-to-end loan application processes, from initial inquiry to disbursement, ensuring efficiency and accuracy.
• Collaborate with internal stakeholders, including digital team, legal, and compliance, to facilitate smooth operations of the product.
• Utilize digital platforms and fintech solutions to streamline loan origination and servicing processes.
• Monitor loan performance and conduct periodic reviews to mitigate credit risks.
• Stay updated on industry trends, regulatory changes, and competitor activities to identify opportunities and risks.
INTERNAL/EXTERNAL CONTACT
• External: Bank of Zambia, MNOs, Transunion (Credit Reference Bureau), External Auditors, Service Providers
• Internal: All internal Business Units
Requirements
QUALIFICATIONS AND EXPERIENCE
• Grade 12 Certificate with Credit or above mandatory in Mathematics and English and any other three subjects
• University Degree in Engineering, Computer Science, Mathematics, Physics, Economics or equivalent professional qualification
• Zambia Qualifications Authority (Zaqa) Verification Certificate for Tertiary Qualifications
• At least 4 years’ related work experience in Credit risk management or data analytics and financial modelling
• Knowledge of the banking context
• Knowledge of digital technology trends and portfolio management
• Awareness of legislation
• Demonstrate initiative to invent new ideas and improve processes
• Good presentation and communications skills
JOB CORE COMPETENCIES
• Computer Programming i.e. R, C++, Machine Learning or Python
• Strong proficiency in Excel, Financial modelling and Power BI
• Analytical skills
• Attention to detail
• Team work
• Drive for results
• Communication skills
Work Hours: 8
Experience in Months: 48
Level of Education: Professional Certificate
Job application procedure
Interested and qualified, Click here to apply.
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