Summary
Date Posted: Monday, October 16 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
This is an Executive and core role responsible for providing oversight on the operations of the Health Insurance Services Department which include registration, customer care services, benefit management, claims and case management.

Reporting to the Director General, the role will ensure that the National Health Insurance Management Authority (NHIMA) has a robust database on an on-going basis with an active membership who are current in contributions.

Key Responsibilities
The key functions of the role will include but not limited to;
• Develop and implement functional strategies and specific objectives for Membership & Contributions and Benefits & Claims units;
• Oversee and coordinate the ongoing member registration to the Scheme as per Authority Strategic Business Plan;
• Periodical review of the membership database and remittances to ensure members are paying the correct amounts to the Scheme; Establishing and maintaining working relationships with employers, members, pension fund managers and other key stakeholders for the good of the Authority;
• Manage the portfolio strategy to ensure efficient collections and compliance with the Scheme;
• Oversee team of portfolio managers to execute the portfolio strategy;
• Approve inspectorate strategies for each portfolio to enhance compliance;
• Ensuring that benefits are portable across the network countrywide, and claims are promptly paid to facilities as per service level agreements;
• Develop budgets, policies and procedures to support the functional infrastructure;
• Develop and execute the departmental functional plans to the achievement of the Authority strategic business plan;
• Coordinate with the Project team to ensure the efficient operation of the operational platform, and assist in the coordination of the assimilation of the project;
• Executing all other tasks and assignments that may be delegated by the supervisor from time to time.

Knowledge, Skills, Qualifications and Experience
• Grade twelve (12) School certificate with 5 ‘O’ levels with credit or better including Mathematics and English Language;
• Degree in a Finance, Accounting, Insurance, mathematics and Statistics, Actuary or any related field; and/or;
• Masters Degree in any business or insurance related field;
• At least 10 years’ working experience in a similar role.

Competencies required for this Role
• Must have strong analytical skills;
• Proficiency in office applications such as Excel, Word, PowerPoint and many other relevant applications;
• Must have good interpersonal skills;
• Must be comfortable to navigate through ambiguous, unclear, uncertain and complex situations and still be able to deliver key results;
• Must have strong influencing and negotiation skills;
• Must be highly organized and be self- starter; and
• Must have strong leadership skills and able to lead teams effectively.


Work Hours: 8

Experience in Months: 120

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified click here to apply


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