Summary
Date Posted: Thursday, November 10, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Position: ERP – Intern
Location: Lusaka, Zambia
Contract: Fixed Term 6 months
Probationary Period: 3 Months
Submissions: careers@netone.co.zm
Reporting Manager: Human Capital Officer
Who’s Hiring?
NetOne is a leading technology services Group based in Lusaka, Zambia. Since its inception is 2007 the group has grown to be Zambia’s leading technology service provider offering a range of solutions including client computing and enterprise business solutions with long standing relationships with leading OEM manufacturers across the ICT sector. NetOne owns and operates Zambia’s first Tier III carrier neutral data offering colocation services, infrastructure as a service and software as service. NetOne also owns and operates the Swish Pay platform enabling digital payments from consumer to merchant through its integrations with Visa, MasterCard and Mobile Money platforms. The group continues to innovate in launching new products to the Zambian market and is therefore looking to grow our team!
If you are an individual that believes in career progression, innovative, fearless and want to be on the winning team, we are the team for you!

Responsibilities
• Assisting ERP team with documenting projects.
• Attend Client and document meetings
• Assist ERP Team with user training
• Attend to Customer Calls and queries and respond to them via email, calls or meetings
• Respond timely to Customer queries with solutions
• Close all support calls within 48 hours any calls above 48 hours.
• Sign off Job cards
• Update support statement with consumed support hours.
• Escalate support issues with line manager or sage if need be.
Undertaking any other duties/tasks (as assigned) or responsibility required to ensure the achievement of the objectives of the job within the overall objectives of NetOne IT Limited.

Knowledge, Skills And Abilities
The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.
• Diploma or Bachelor’s Degree of Computer Science, Commerce , Accounting or related field
• Certification for the job is a must
• Knowledge in accounting database and networking is a must
• Team Player
• Attention to detail
• Computer literate
• Commitment to core value and mission statement of the organisation.
• MUST HAVE a minimum 0 – 6 months of similar experience.
Undertaking any other duties/tasks (as assigned) or responsibility required to ensure the achievement of the objectives of the job within the overall objective of NetOne IT Limited

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
Send us a SUMMARY CV of your academic qualifications, professional work experience and skill set. Only short listed candidates will be contacted. You can email your CV to careers@netone.co.zm

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