FinTech Back Office Support job at MTN Zambia
Website :
38 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
FinTech Back Office Support

[Type: , Industry: Telecommunications, Category: Computer & IT]

Jobs at:
MTN Zambia

Deadline of this Job:
Monday, March 31 2025

Duty Station:
Within Zambia, Kitwe, Southern Africa

Summary
Date Posted: Tuesday, March 25 2025, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about MTN Zambia
MTN Zambia jobs in Zambia

JOB DETAILS:

At MTN Mobile Money Zambia, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us.

Our commitments go beyond organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application.

The key responsibilities for this role include but not limited to the following:

  • Resolution of Mobile Money queries from Service Centers, Connect Stores, Agents, Merchants & customer service for walk in customers;
  • Participation in finance operations – reversals, adjustments, bank engagement, partner float and liquidity support, National Financial Switch (NFS) reconciliations;
  • Assist with bulk payment training and consultation to Corporate clients;
  • Ensure adherence to data retention requirements within approved system for easy reconciliation and retrieval;
  • Provide assistance during UAT and upgrade tests;
  • Prepare daily, weekly and ad-hoc reporting.

 

Candidate Requirements

  • Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
  • Diploma in relevant business-related field;
  • Minimum of 1 years’ experience in business operations support.

 

Women are strongly encouraged to apply

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

  • Lead with Care
  • Can-do with Integrity
  • Collaborate with Agility
  • Serve with Respect
  • Act with Inclusion

Hand delivered or posted applications will not be accepted.

Note: that only shortlisted candidates will be contacted.

 

Work Hours: 8

Experience: 1 year

Level of Education: Diploma

Job application procedure
Interested in applying for this job? Click here to submit your application now.

District: Kitwe

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Computer/ IT jobs in Zambia
Job Type: Full-time
Deadline of this Job: Monday, March 31 2025
Duty Station: Kitwe
Posted: 25-03-2025
No of Jobs: 1
Start Publishing: 25-03-2025
Stop Publishing (Put date of 2030): 25-03-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
22.179MBMemory Usage237msRequest Duration
Joomla! Version4.4.10
PHP Version8.1.32
Identityguest
Response200
Templatejl_education_pro
Database
Server
mysql
Version
10.5.28-MariaDB
Collation
latin1_swedish_ci
Conn Collation
utf8mb4_general_ci
$_GET
[]
$_POST
[]
$_SESSION
array:1 [ "joomla" => "***redacted***" ]
$_COOKIE
array:1 [ "1deb24708f7a51ca02b447b7f6862276" => "605d7d70d507220fc2d91e953277f254" ]
$_SERVER
array:64 [ "USER" => "greatzambiajobs" "HOME" => "/home/greatzambiajobs" "SCRIPT_NAME" => "/in...
session
array:3 [ "counter" => 2 "timer" => array:3 [ "start" => 1746188120 "last" => 1746188120...
registry
array:3 [ "data" => [] "initialized" => false "separator" => "." ]
user
array:18 [ "id" => 0 "name" => null "username" => null "email" => null "password" => "***r...
jsjobcur_usr
0
jsjobconfig_dft
array:171 [ "actk" => "0" "applybuttonredirecturl" => "http://www.greatzambiajobs.com/how-to-app...
JSItemid
"190"
  • afterLoad (4.12MB) (31.47ms)
  • afterInitialise (11.13MB) (139ms)
  • afterCache (5.77MB) (65.54ms)
  • 1 x afterInitialise (11.13MB) (58.63%)
    138.81ms
    1 x afterCache (5.77MB) (27.68%)
    65.54ms
    1 x afterLoad (4.12MB) (13.29%)
    31.47ms
19 statements were executed36.36ms32.38KB
  • SELECT @@SESSION.sql_mode;60μs1.57KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:334Copy
  • SELECT `data` FROM `icop0_session` WHERE `session_id` = ?163μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:261Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = :session_id LIMIT 1115μs1.63KBParams/libraries/src/Session/MetadataManager.php:187Copy
  • UPDATE `icop0_session` SET `guest` = :guest , `time` = :time , `userid` = :user_id , `username` = :username , `client_id` = :client_id WHERE `session_id` = :session_id121μs992BParams/libraries/src/Session/MetadataManager.php:316Copy
  • SELECT `id`,`rules` FROM `icop0_viewlevels`110μs1.55KB/libraries/src/Access/Access.php:955Copy
  • SELECT `b`.`id` FROM `icop0_usergroups` AS `a` LEFT JOIN `icop0_usergroups` AS `b` ON `b`.`lft` <= `a`.`lft` AND `b`.`rgt` >= `a`.`rgt` WHERE `a`.`id` = :guest149μs1.64KBParams/libraries/src/Access/Access.php:868Copy
  • SELECT `value` FROM `icop0_admintools_storage` WHERE `key` = 'cparams'163μs856B/administrator/components/com_admintools/src/Helper/Storage.php:120Copy
  • SELECT `option`,`view`,`query` FROM `icop0_admintools_wafexceptions`88μs960B/plugins/system/admintools/src/Utility/Cache.php:196Copy
  • SELECT `params` FROM `icop0_extensions` WHERE `type` = 'plugin' AND `folder` = 'system' AND `element` = 'admintools'169μs2.09KB/plugins/system/admintools/src/Utility/RescueUrl.php:324Copy
  • SELECT * FROM icop0_rsform_config192μs1.5KB/administrator/components/com_rsform/helpers/config.php:52Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` = 'level'102μs856B/plugins/system/acymtriggers/acymtriggers.php:639Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` = 'active_cron'77μs856B/plugins/system/acymtriggers/acymtriggers.php:639Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` = 'cron_next'69μs856B/plugins/system/acymtriggers/acymtriggers.php:639Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` = 'queue_type'71μs856B/plugins/system/acymtriggers/acymtriggers.php:639Copy
  • SELECT *,(subpath=1 AND LOCATE(sef_link, '%2Fjobs%2Fjob-detail%2Fjob-FinTech-Back-Office-Support-job-at-MTN-Zambia-74608%2F')=1) inSub FROM icop0_jlexblock WHERE ((mt_fullsite=1 AND mt_index=1) OR ((`sef_link`='%2Fjobs%2Fjob-detail%2Fjob-FinTech-Back-Office-Support-job-at-MTN-Zambia-74608%2F' OR (subpath=1 AND LOCATE(sef_link, '%2Fjobs%2Fjob-detail%2Fjob-FinTech-Back-Office-Support-job-at-MTN-Zambia-74608%2F')=1)) AND mt_fullsite=0)) AND published=1 ORDER BY mt_area DESC,id ASC226μs4.23KB/plugins/system/jlexblock/jlexblock.php:150Copy
  • SELECT *,(subpath=1 AND LOCATE(sef_link, '%2Fjobs%2Fjob-detail%2Fjob-FinTech-Back-Office-Support-job-at-MTN-Zambia-74608%2F')=1) inSub FROM icop0_jlexblock WHERE ((mt_fullsite=1 AND mt_index=1) OR ((`sef_link`='%2Fjobs%2Fjob-detail%2Fjob-FinTech-Back-Office-Support-job-at-MTN-Zambia-74608%2F' OR (subpath=1 AND LOCATE(sef_link, '%2Fjobs%2Fjob-detail%2Fjob-FinTech-Back-Office-Support-job-at-MTN-Zambia-74608%2F')=1) OR `list_var` LIKE '%com_jsjobs%') AND mt_fullsite=0)) AND published=1 ORDER BY mt_area DESC,id ASC372μs4.25KB/plugins/system/jlexblock/jlexblock.php:150Copy
  • SELECT s.id, s.template, s.home, s.title AS long_title, s.params FROM icop0_template_styles AS s WHERE s.client_id = 0 AND s.template = 'jl_education_pro' ORDER BY s.id291μs3.7KB/libraries/gantry5/src/classes/Gantry/Joomla/StyleHelper.php:69Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?220μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?33.6ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy