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Front Officer Deputy Manager job at New Fairmount Hotel
Fairmount Hotel
Website :
610 Days Ago
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Vacancy title:
Front Officer Deputy Manager

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Admin & Office ]

Jobs at:

New Fairmount Hotel

Deadline of this Job:
Friday, September 29 2023 

Duty Station:
Within Zambia , Livingstone, South - Central Africa

Summary
Date Posted: Friday, September 22 2023, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about New Fairmount Hotel
New Fairmount Hotel jobs in Zambia

JOB DETAILS:
Front Office Deputy Manager
Responsible for the day-to-day supervision of all reception staff and associated functions, ensuring all functions are carried out in accordance with agreed procedures, protocols and timescales and reporting to your line manager as necessary.
• Induction and training of all new staff to agreed standards
• Take control of reservations, room rates and the drawing of quotations and relevant follow ups to clients
• Ensure adequate staffing levels and organise rotas ensuring all functions are covered as required.
• Continually assess and evaluate systems and quality, recommending changes and improvements to the practice manager as appropriate
• Manage day to day issues that may arise within the team or with individuals.
• Manage the Reception, Telephony, Room Reservations, Catering and Cleaning over a large account.
• Deliver the professional greeting of clients and visitors, to the highest standards
• Monitor, manage and review the Catering and Cleaning contracts
• Ensure the team leaders and supervisors co-ordinate their staff to ensure the delivery of exceptional front of house services
• Implement dynamic operational working procedures, to support the delivery of service excellence
• Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required
• Maintains security by following procedures; monitoring logbook etc.
• Monitor the team’s performance promoting achievements and identifying weaker areas for improvement
• Controlling and servicing all corporate events for conference clients, handling conference facilitators and monitoring that all delegates are delighted with the services provided.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• To apply for this job email your details to fairmount_hr@yahoo.com 

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, September 29 2023
Duty Station: Livingstone
Posted: 21-09-2023
No of Jobs: 1
Start Publishing: 21-09-2023
Stop Publishing (Put date of 2030): 21-09-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 170μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"315μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES974μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin120μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin91μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`263μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'105μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'394μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 627892μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?92μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?336μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy